Central Sales Specialist – Essentials Group (Remote)

About the role

The Central Sales Group Specialist manages group sales opportunities for a portfolio of Hyatt Place and Hyatt House hotels. Key responsibilities include managing inbound group inquiries, preparing proposals, negotiating business, and providing exceptional client service.

Responsibilities

• Manage inbound group inquiries from multiple lead sources
• Qualify opportunities and prepare proposals
• Negotiate business and provide exceptional client service
• Respond promptly to leads using Envision and other sales technology
• Align opportunities with each hotel's revenue strategy
• Optimize conversion rates by working closely with hotel teams

Requirements

• Demonstrated commitment to exceptional customer service
• Excellent verbal and written communication skills
• Strong organizational, time management, and presentation skills
• Self-motivated, proactive, and results-driven
• Proven ability to work independently and manage multiple priorities
• Minimum of 3–5 years of hotel sales, group sales, or comparable hospitality sales experience
• Proficiency with Hyatt sales systems and industry technology
• Strong analytical and problem-solving skills
• Ability to build and maintain collaborative relationships

Qualifications

• Bachelor’s degree preferred
• Previous Hyatt Group Selling experience
• Knowledge of hotel operations, group sales processes, and revenue management principles

Skills

• Hotel operations knowledge
• Group sales processes
• Revenue management principles

Benefits

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives
• Global family assistance policy with paid time off following the birth or adoption of a child
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Pay

The salary range for this position is $66,200 - $75,000. This position is also eligible to participate in a Sales Incentive Plan. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work.