CELIC Chief Operating Officer

Responsibilities

• Plan, direct, and supervise the business affairs of the company, according to applicable laws and government regulations.
• Maintain and create strong internal controls around operational processes such as death claim processing, surrender processing, loan processing, and new business processing.
• Develop and monitor Key Performance Indicators that meet the service quality expectations of the organization.
• Lead initiatives to drive the company forward, utilizing advancements in technology and products to provide modern solutions for customers and agents.
• Maintain awareness of industry developments and insurance marketing through participation in professional associations and continued personal professional education.
• Recruit and maintain high quality, competent, and effective staff.
• Motivate employees and create confidence in the leadership of the company.
• Promote a culture of accountability, collaboration, innovation, centered around the desire for continuous improvement.
• Develop and recommend the annual budget for the organization to be reviewed by the Vice President, Life Operations and manage the operation within the proposed budget.
• Lead the company to achieve profitability and sales growth goals as set forth in the Strategic Plan.
• Set goals and objectives to recognize opportunities for profit and growth, and to move quickly to take advantage.
• Recognize potential liabilities and promptly employ corrective actions to protect and preserve company assets.
• Establishing short- and long-term goals and be responsible for moving the company toward these goals.
• Assist FBI CEO and Vice Presidents in developing and implementing marketing strategies for the future success of the Farm Bureau Insurance Companies.
• Participate in special projects, assignments, and project teams as assigned by the FB Vice President Life Operations.

Qualifications

• Bachelor's degree in marketing, business, insurance, or finance required.
• Ten Years’ Experience In An Insurance-related Organization Required.
• Minimum five years’ management experience required, with a background and knowledge of insurance and business plan development and implementation preferred.
• Designations such as FLMI, CLU, LLIF, preferred, or currently working toward such professional life designations.
• Preferred Master’s degree preferred.

Benefits

Note Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.