✨ Catering & Sales Manager | Newly Renovated Hotel | Competitive Salary + Bonus Potential ✨

Responsibilities

• Inspire greatness in your team by encouraging and supporting them to reach their full potential.
• Create a work environment that is a Great Place to Work for all.
• Lead with integrity, transparency, respect, and professionalism.
• Care for your team and their families.
• Drive catering and event sales through proactive prospecting, networking, referrals, and relationship-building efforts.
• Develop and manage social, corporate, and group event opportunities, including guest rooms, banquet food & beverage, and upselling contracted groups.
• Conduct site tours and client consultations to showcase the hotel's event capabilities and convert leads into booked business.
• Identify and implement creative strategies to increase catering revenue, particularly during low-demand periods.
• Partner with clients to design successful events, recommend menus, and coordinate room layouts tailored to their needs.
• Negotiate contracts and ensure all event details align with hotel policies and client expectations.
• Serve as the primary point of contact before, during, and after events, delivering exceptional customer service throughout the planning process.
• Collaborate closely with hotel departments to ensure flawless event execution and outstanding guest satisfaction.
• Prepare, finalize, and distribute Banquet Event Orders (BEOs), maintaining accurate and detailed event records.
• Lead pre-convention meetings, event walkthroughs, and post-event follow-ups to ensure every detail is executed to perfection.
• Monitor sales goals, budgets, and revenue performance while identifying opportunities for growth and profitability.
• Provide guidance, training, and support to team members, fostering a culture of excellence, accountability, and teamwork.
• Ensure operational standards and service expectations are consistently met for all events and functions.

Qualifications

• Minimum 2 years’ experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts (or equivalent combination of education and experience).
• Strong communication, negotiation, and organizational skills.
• Ability to work a flexible schedule and thrive in a fast-paced environment.
• Guest-focused with attention to detail and a commitment to delivering outstanding service.

Benefits

• Competitive wages.
• Medical, dental, and vision insurance.
• Life insurance and short/long-term disability options.
• 401(k) with company match.
• Tuition assistance.
• Discounted room rates at Concord-managed hotels.
• Training, development, and career advancement opportunities.

Pay

Competitive wages.

Schedule

A flexible schedule, including weekends and holidays as required.