Sales & Catering Manager

Sales & Business Development

• Develop and implement strategic sales plans to achieve and exceed room, catering, banquet, and event revenue goals.
• Proactively solicit new corporate, group, leisure, association, wedding, and social event business through prospecting, networking, sales calls, and client visits.
• Identify and cultivate new market segments and business opportunities to increase overall resort revenue.
• Manage and grow a portfolio of key accounts while maintaining long-term client relationships.
• Prepare proposals, negotiate contracts, and secure business in accordance with hotel policies and profitability objectives.
• Represent the resort at trade shows, networking events, industry functions, and community events.

Catering & Event Management

• Manage all catering inquiries, event bookings, and banquet sales from lead generation to event completion.
• Create customized event proposals, banquet event orders (BEOs), menus, and event packages tailored to client needs.
• Work with weddings coordinators, corporate meetings, conferences, social gatherings, and special events.
• Serve as the primary point of contact for clients throughout the planning process.
• Ensure seamless communication and coordination between clients and hotel departments, including Food & Beverage, Operations, Front Office, Housekeeping, and Banquets.
• Oversee event execution to ensure service excellence and guest satisfaction.
• Conduct post-event follow-ups to strengthen client relationships and generate repeat business.

Revenue Management & Reporting

• Maintain accurate records within CRM and sales management systems.
• Prepare sales forecasts, activity reports, account reviews, and revenue projections.
• Analyze competitive market conditions and recommend pricing and promotional strategies to maximize profitability.

Qualifications

• Minimum 3–5 years of experience in hotel sales, catering sales, event management, or a related hospitality role.
• Proven track record in generating group, corporate, wedding, and catering business.
• Strong knowledge of banquet operations, event planning, and hospitality sales.
• Excellent communication, negotiation, presentation, and relationship-building skills.
• Ability to manage multiple projects and events simultaneously in a fast-paced environment.
• Proficiency with CRM systems, Microsoft Office, and hotel sales software.
• Flexibility to work evenings, weekends, and holidays when required for events.

Preferred Skills

• Experience in resort, beachfront, or destination hospitality environments.
• Strong understanding of the South Florida hospitality market.
• Highly organized, detail-oriented, and results-driven.
• Passion for delivering exceptional guest experiences.
• Professional, energetic, and team-oriented leadership style.
• Ability to develop business while ensuring flawless event execution.

What We Offer

• Competitive salary and commission structure
• Health and wellness benefits
• Employee hotel discounts