Casualty Auto Coverage Adjuster - National General
National General · United States · 4 wk ago
RemoteRemoteCustomer Service$50k–$86k/yrFull-time
Key Responsibilities
- Determines subrogation or fraud potential and how to handle for complex cases
- Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
- Handles investigation regarding all aspects of complex auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
- For claims involving injuries (if handled), learns how to review, evaluate, and negotiate moderate to complex injury claims
- Identifies customer needs and works to meet those needs using appropriate customer service skills
Skills
- Analytical Thinking
- Automobile Accidents
- Bodily Injury Claims
- Case Management
- Claims Administration
- Claims Resolution
- Claims Review
- Coverage Analysis
- Coverage Litigation
- Customer Service
- De-Escalation
- Demand Letters
- Insurance
- Insurance Claims Investigations
- Insurance Investigation
- Insurance Policies
- Negotiation
- Personal Injuries
- Personal Injury Claims
- Relationship Management
Compensation
Compensation Base: BI Adjuster Cons I: $50,000 - $86,400, BI Adjuster Cons II: $56,000 - $93,250, BI Adjuster Sr Cons I: $68,500 - $117,700 Annually.
Total compensation includes base compensation and incentive pay (e.g. commission, bonus).