Case Worker Outreach

Main Duties and Responsibilities

• Provides clinical interventions such as needs assessment, resource navigation, skill teaching, and care coordination to adult clients in community support program.
• Assertively engages and builds motivation in clients to engage in treatment services.
• Provides majority of services in community settings, which may include homes, businesses, or outdoor spaces.
• Transports clients in personal vehicle as clinically appropriate.
• Completes detailed, accurate, and timely documentation in the electronic medical record for all services provided following established protocols.
• Provides ongoing assessment of client’s functional status and progress toward treatment goals and ensures changes are integrated into treatment plan.
• Affords assistance to clients in obtaining and utilizing insurance and other benefits, medical care, employment, housing, and social support network.
• Affords assistance to clients in skill building for activities of daily living (ADLs) to increase and stabilize level of functioning.
• Conducts screenings and assessments within scope, and develops interventions for assessed needs.
• Provides psychoeducation to clients and their family members on mental illness, substance use, community resources, and other topics to increase adherence to treatment plan and increase client functioning.
• Participates in supervision, team conferencing, department, and agency meetings.
• Collaborates with clients in treatment planning with interdisciplinary team and ensures treatment plan is updated and implemented following established protocols.
• Affords assistance with discharge planning and coordination with other treatment providers.
• Utilizes data tools to ensure screenings and documentation are completed correctly and on time following established protocols.

Qualifications / Requirements

• Associate’s degree in human service field required. Bachelor’s degree in related field preferred.
• Experience or interest working with individuals living with mental illness, substance use disorders, and/or psychosocial stress.
• Bilingual fluency in Spanish/English or other critical language preferred.

Necessary Special Requirements

• Knowledge of human development and family systems issues.
• Understanding of mental health and substance use diagnoses.
• Knowledge of community resources for clients and families with behavioral health disorders.
• Advocacy and coaching skills.
• Valid driver's license and use of vehicle to travel during work hours to perform the major functions of the job.
• Personal vehicle in working order with valid registration, auto insurance that meets agency minimums, and ability to qualify under agency requirements for driving record.
• Ability to work collaboratively as a team to coordinate care for clients with intensive behavioral health needs.
• Ability to communicate effectively and professionally both in writing and verbally with clients, family members, supervisors, other agency staff, community professionals, and other members of the community.

Pay Range

$19.97-$32.96

Location

Gateway Healthcare Inc. - 101 Bacon Street Pawtucket, Rhode Island 02860

Work Type

M-F 8:00 am - 4:30 pm

Work Shift

Day

Daily Hours

8 hours

Driving Required

Yes