Case Manager, Mental Health Professional QMHP/MHP in Elgin, IL

What will you be doing?

• Develop and implement individual treatment plans utilizing the IM+CANS to maximize the client's independent community living skills.
• Complete documentation of mental health services provided in accordance with state and agency standards as applicable.
• Work with a team of behavioral health service providers within the agency as well as outside agencies, if applicable, to ensure positive client-centered approach.
• Work scheduled hours and be flexible to meet client and program needs, as assigned by Program Manager or Director.
• Provide independent program coverage when scheduled.
• Assure compliance with all agency, state and federal regulations while providing services and completing assignments.
• Review and follow updated policies and procedures.
• Facilitate communications and coordination of services with other AID staff and professionals in the community utilizing phone communication and email.
• Maintain professionalism and good boundaries when working with clients, coworkers and outside agencies.
• Meet minimum service hour provision productivity standards (MRO) monthly.
• Complete all required case management documentation (IM+CANS, consents, residential/agency paperwork) on a timely basis.
• Complete and sign all MRO Documentation within 48 hours using Cx360.
• Meet with all assigned clients on regular basis depending on program and client needs; submit daily activity logs.
• Develop, review and revise the IM+CANS and complete corrections within the timeframe allotted.
• Assist clients with activities of daily living, including apartment maintenance, and provide client training consistent with the treatment goals.
• Provide guidance to MHP and RSA staff regarding implementation of IM+CANS goals/objectives.
• Acquire and maintain required trainings and certifications as well as any other trainings assigned by Manager.
• Assist clients in paying bills, budgeting and banking per program procedure.
• Oversight or management of client funds when necessary (dual signature accounts, AID rep. Payees).
• Obtain and maintain client benefits (Social Security, Medicaid, Link Card, Etc).
• Assure client records are properly maintained per agency procedures.
• Complete authorizations, reauthorizations and spend-down paperwork in a timely fashion.
• Update Cx360 with corrections whenever necessary, but at least annually to ensure accuracy of records.
• Provide effective services for clients’ individual needs and in line with client rights and the Mental Health Recovery Model.
• Attend monthly clinical supervisions per DHS requirement.
• Attend monthly team meetings and be a positive contributor.
• Recognize emergency situations and take appropriate action. Contact Manager and Director per procedure.
• Complete necessary paperwork correctly (incident reports, petitions, encounters).

What will we bring to the table?

Benefits Summary 2025.pdf
21 Days of Paid Time Off plus 10 Paid Holidays
Full-time schedules
Paid training
Tuition reimbursement
Full Benefit including health insurance for employees working 30+ hours/week
401K with a 3.5% company contribution

Qualifications

• Education: Bachelor’s degree in Human Services or related field required for MHP; Master's Degree required for QMHP.
• Experience: Experience working in social services required.
• Physical Navigation of stairs
  No lifting restrictions.
  Ability to provide services in clients’ homes.
• Equipment
  Computer including Microsoft Windows applications
  Copy Machine
  Telephone with voice mail system
  Basic household appliances
• Additional Requirements
  The use of personal automobile, a valid driver’s license, and the minimum amount of liability insurance as defined by AID’s Personnel Policy
  Drive self and clients in agency or personal vehicle.