Case Manager, Mental Health Professional, Elgin, IL

The Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges, those who have suffered a trauma, and those at risk to enjoy lives of dignity and purpose. We are looking for a Case Manager Mental Health Professional in Elgin, IL who exemplifies that mission, and wants to work for an organization that makes a difference.

Schedule

Tuesdays - Saturday, Saturdays required

Responsibilities

• Develop and implement individual treatment plans utilizing the IM+CANS to maximize the client's independent community living skills.
• Complete documentation of mental health services provided in accordance with state and agency standards.
• Work with a team of behavioral health service providers within the agency as well as outside agencies to ensure a positive client-centered approach.
• Work scheduled hours and be flexible to meet client and program needs, as assigned by Program Manager or Director.
• Provide independent program coverage when scheduled.
• Assure compliance with all agency, state, and federal regulations while providing services and completing assignments.
• Review and follow updated policies and procedures.
• Facilitate communications and coordination of services with other AID staff and professionals in the community utilizing phone communication and email.
• Maintain professionalism and good boundaries when working with clients, coworkers, and outside agencies.
• Meet minimum service hour provision productivity standards (MRO) monthly.
• Complete all required case management documentation (IM+CANS, consents, residential/agency paperwork) on a timely basis.
• Meet with all assigned clients on a regular basis depending on program and client needs; submit daily activity logs.
• Assist clients with activities of daily living, including apartment maintenance, and provide client training consistent with the treatment goals.
• Obtain input from clients, families, guardians, and other staff on how to improve residential services.
• Assist clients in paying bills, budgeting, and banking per program procedure.
• Oversight or management of client funds when necessary (dual signature accounts, AID rep. Payees).
• Obtain and maintain client benefits (Social Security, Medicaid, Link Card, etc.).
• Assure client records are properly maintained per agency procedures.
• Provide effective services for clients’ individual needs in line with client rights and the Mental Health Recovery Model.
• Recognize emergency situations and take appropriate action; contact Manager and Director per procedure.
• Complete necessary paperwork correctly (incident reports, petitions, encounters).
• Promote a relationship between clients’ families and additional supports.
• Provide transportation to clients in personal or agency vehicles when necessary for work, shopping, appointments, etc.
• Assure the coordination of services in the community to meet client needs (e.g., financial, legal, advocacy, medical).
• Participate in the planning and implementation of client activities.
• Promote client wellness through coaching, counseling, consultation, motivational enhancement, and information and referral services.
• Communicate with service delivery partners, which may include physicians, nurse practitioners, counselors, pharmacists, employers, community supports, and other health professionals to facilitate client wellness objectives.
• Utilize a variety of appropriate resources and educational materials for wellness coaching (e.g., Health Matters Curriculum, smoking cessation materials, weight management information).

Requirements

• Bachelor’s degree in human services or a related field (required).
• Master’s degree in human services or related field (required for QMHP).
• Experience working in social services (preferred).
• Ability to navigate stairs and no lifting restrictions.
• Ability to provide services in clients’ homes.
• Use of personal automobile, a valid driver’s license, and the minimum amount of liability insurance as defined by AID’s Personnel Policy.
• Drive self and clients in agency or personal vehicle.
• Acquire and maintain certifications in First Aid, CPR, Non-violent crisis intervention training, CEUs, and other relevant trainings.
• Must be able to drive a passenger vehicle.
• May be required to work multiple locations.

Skills

• Proficiency with computer including Microsoft Windows applications.
• Use of copy machine, telephone with voice mail system, and basic household appliances.

Benefits

• 21 Days of Paid Time Off plus 10 Paid Holidays.
• Full-time schedules.
• Paid training.
• Tuition reimbursement.
• Full benefits including health insurance for employees working 30+ hours/week.
• 401K with a 3.5% company contribution.