Case Manager Adults

About the role

The Guidance Center is a recognized leader in the field, offering a wide array of services to over 14,200 individuals annually. As a Case Manager, you will play a crucial role in supporting and empowering those in need.

Responsibilities

• Conduct case management assessments to identify areas of need and service preferences
• Gather and integrate information from various sources to support assessment processes
• Utilize motivational interviewing techniques to assess and articulate consumer motivation
• Aid consumers in accessing entitlements, community services, and supports
• Provide complete and accurate information about available services and resources
• Facilitate the development of Individualized Plans of Service with consumers and treatment teams
• Engage in regular face-to-face and home visits to monitor and coordinate service delivery
• Coordinate with primary and other healthcare providers to ensure continuity of care
• Support crisis intervention and discharge planning, including community supports after hospitalization
• Assist with the transition process from inpatient to community settings
• Develop and maintain relationships with local providers and community organizations
• Document all service activities and maintain appropriate professional ethics and boundaries

Requirements

• Bachelor's degree in a human services field
• At least one year of experience treating or working with individuals diagnosed with mental illness
• Michigan Chauffeur License with a good driving record
• Ability to engage adult mental health consumers, their families, and supporters
• Expertise in helping consumers identify and build on their strengths, resources, and supports
• Nonjudgmental approach reflecting cultural competency and sensitivity
• Effective organizational, verbal, and written communication skills
• Ability to handle crisis situations appropriately

Qualifications

• Qualified Mental Health Professional credential within 120 days of hire
• Competitive salary, flexible scheduling, and a supportive team-oriented work environment
• Equal opportunity employer committed to diversity and inclusion