Case Manager, ACT Team

Primary Job Functions

• Demonstrates the ability to assess the consumers’ needs.
• Identifies goals and plans for appropriate services.
• Provides appropriate linkage to community resources.
• Makes ongoing monitoring of consumers’ progress and needs.
• Advocates on behalf of the consumer to secure community resources.
• Effectively collaborates with the treatment team members and outside sources in the delivery of case management services.
• Evaluates the consumer for discharge planning.
• Provides family support and education as needed.
• Provides basis living skills instructions as needed.
• Effectively demonstrates the application of adult specific competencies.

Supervision and Consultation

• Sets seeks clinical supervision and consultation as needed.

• Clinical Record Keeping

  • Documents in a timely manner per AltaPointe standards.
  • Documents appropriate, complete, and comprehensive assessments.
  • Documents measurable and specific goals.
  • Documents in a clear and concise manner, addressing goals, interventions used, response to interventions, progress toward goals, and plan for follow through.
  • Documents twice weekly staffing notes for consumers on caseload, per ACT standards.
  • Documents case disposition, case closings, follow-up and referrals.
  • Documents legibly.
  • Maintains mileage reimbursement logs efficiently and with integrity.
  • Obtains signatures as required by supervisor for consumer contact.

  Case Load Management

  • Effectively manages caseload based on consumer needs.
  • Responds in a timely manner to crisis situations.
  • Makes face to face contact with consumers on caseload at least once weekly.
  • Mets AltaPointe productivity standards.
  • Courteous and respectful towards consumers, visitors and co-workers.
  • Treats consumers with care, dignity and compassion.
  • Respects consumer’s privacy and confidentiality.
  • Pleasant and cooperative with others.
  • Aids consumers and visitors as needed.
  • Sensitive to the consumer’s needs, expectations and individual differences.
  • Gentle and calm to consumers and families.

  Administrative and Other Related Duties as Assigned

  • Actively participates in Performance Improvement activities.
  • Actively participates in AltaPointe committees as required.
  • Completes assigned tasks in a timely manner.
  • Complies with AltaPointe policies and procedures.
  • Attends to required in-service training and other workshops.

  Physical Requirements of the Job

  • Frequent standing, sitting, and walking which are in bursts of 5 to 10 minutes.
  • Occasional forward bending from the hips while kneeling to reach to the side.
  • Occasional need to be able to assume a full squat/lunge from a standing position.
  • Occasional need to maintain back extension while being on stomach with one’s own body weight on hips and legs.
  • This position is maintained for several minutes.
  • Occasionally, be able to put one’s own body weight on one knee and one elbow on the same side of one’s body.
  • Occasionally, be able to kneel and reach to same side toward the floor.
  • Lift up to 10 pounds occasionally during shift.
  • Strong grasp is needed to use keys to open doors throughout the facility, and to maintain constant contact with a consumer during a take down procedure or with other hold techniques.
  • Pushing/pulling force up to 25 pounds occasionally during a shift.

  Qualifications

  • Bachelor’s degree in a mental health discipline; post-hire, must complete certification of case management training by Alabama State Department of Mental Health and Mental Retardation.
  • Must have a valid state issued driver’s license and proof of current liability insurance.

  Knowledge Required

  • Knowledge in adult specialty, outlined below, to be attained within (6) six months of employment.
  • Knowledge of psychiatric disorders in the adult population.
  • Knowledge of cultural diversity.
  • Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, and/or consumers with substance abuse issues as well as, to non-violent crisis intervention practice.
  • Knowledge of Psychiatric Rehabilitation principles.
  • Knowledge of available community resources.
  • Knowledge of educational methods appropriate to adults with severe and persistent psychiatric disorders.
  • Knowledge of rules and regulations regarding appropriate benefit entitlements such as social security, Medicaid, and Medicare.