Manager, Case Management

Responsibilities

• Lead the case management team in working collaboratively with the other BCM departments to ensure comprehensive services to the clients.
• Monitor department activities to assure generally accepted best practices and BCM quality of care standards are met; propose department changes as necessary.
• Prepare required documentation and oversee funded programs and services to ensure funds are expended appropriately.
• Identify and address potential problem areas/ concerns.
• Consult appropriately with BCM supervisory staff and community agencies.
• Process and/or oversee dispensation of the Dream applications.
• Initiate Individual Service Plan (ISP) by assisting participants in realistic goal setting and monitor progress of target goal achievement dates.
• Advocate for clients best interests, establish partnerships and meet with community agencies that support client needs.
• Conduct case file audits to ensure compliance with program policies and procedures.
• Submit monthly invoices for payment of Veteran Contract Housing for Cornerstone Manor.
• Network with service agencies to promote relationships with collaborating agencies.
• Administer County Welfare to Work Program at MCC and CSM.
• Conduct case conferences, case management staff meetings, and in-service trainings.
• Facilitate resident education classes as needed to support resident skill building.
• Evaluate and improve programming and services.
• Implement, oversee and evaluate client case management services.
• Assist in the design of new resident related programs, collaborating with other team members.
• Supervise and evaluate clients progress in community-based treatment / recovery and mental health programs, education, housing, legal, economic, parenting, daily living skills and spiritual and social goals.

Qualifications

• Education and Experience: Bachelor of Human Services or the equivalent in education or work experience. Minimum 5 years program management and minimum 3 years of professional experience working in a human service or related field in a case management capacity.
• Knowledge in Mental Health, Chemical Dependency and Domestic Violence is required.
• Working with homeless or low-income families and substantial knowledge of community resources helpful.
• Bi-lingual language preferred.
• Computer proficiency in Microsoft Office.
• In the midst of a mature walk with Jesus Christ and able to articulate belief.