Care Coordinator

Job Brief

Join our team as a Care Coordinator at Behavioral Health Services in Yakima, WA. The Care Coordinator supports the Wraparound with Intensive Services (WISe) program, engaging high-risk youth and their families to stabilize and reduce crisis episodes and hospitalizations.

About the Role

The Care Coordinator guides the work of the Child and Family Team to achieve goals established by each family with fidelity to the WISe model. Position Highlights include:

• 0.5 FTE (20 hours per week)
• $24.09-$29.51/hour DOE with the ability to go higher for highly experienced candidates
• Additional pay for bilingual skills, paid on hours worked
• Employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do

Completes CANS Assessment and screens individuals to determine eligibility for the WISe program using state-mandated criteria. Facilitates Child and Family Team (CFT) meetings and guides the team wraparound process through all phases, ensuring all CFT members receive appropriate documents. Utilizes consensus-building techniques to meet the needs of the youth and family. Recruits and identifies natural supports to join the CFT to support and assist the youth/family's stabilization and functioning in their community. Provides case management services and identifies needs such as transportation, food, medical services, and housing. Teach families how to find resources within their community. Documents all referrals made to other resources. Provides supportive counseling utilizing behavioral strategies when working with individuals and families. Develops and monitors individual care plans for assigned individuals and families. Monitors and adapts strengths-based goals and objectives using the CANS Assessment scores to assess progress and achieve stability. Establishes and maintains rapport with clients to encourage participation and retention in the program. Facilitates crisis support meetings and develops collaborative crisis support plans for each individual/family. Monitors and adapts plans to stabilize and support youth during times of crisis. Provide 24-hour crisis support to clients enrolled in WISe by phone or responding to the home, hospital or community setting. Completes Full CANS Assessment as required to identify strengths and needs, and monitor progress. Meets or exceeds productivity standards for position. Documents activities, concerns, and behavior issues in program participant’s record and completes all documentation as required by funder and outside organizations. Participates in various community meetings to collaborate with other community professionals in the treatment of the individual, with supervisory input, e.g., schools, courts, DSHS, correctional facilities, and other health care providers. Prepares necessary reports and documentation for outside organizations; attends meetings and represents agency as requested by supervisor. Conveys treatment recommendations as needed. Collaborates with other mental health professionals and community partners in presenting and coordinating the mental health needs of individuals in a strengths based way, with supervisory input. Performs responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements. Perform other duties as assigned.

Qualifications

• Bachelor’s Degree in Social Work, Psychology, Education, Counseling or related field
• One year’s experience working with individuals or families in a healthcare, social service, therapeutic, or educational environment
• Application for registration as an Agency Affiliated Counselor in the State of Washington must be submitted within one month of hire
• Valid Driver’s License and proof of automobile liability insurance coverage
• BLS certification within 45 days of employment
• Preferred experience working with children and families

Knowledge and Skills

• Knowledge of Trauma Informed Care
• Knowledge of State mental health and special education requirements
• Knowledge of Mental Health First Aid
• Knowledge of the Children’s Behavioral Health/WISe principles
• Knowledge of cultural differences and impact on support provided to clients
• Ability to assess learning capabilities of individuals and family members
• Ability to work independently with minimal supervision
• Ability to exercise independent judgement and solid decision making
• Ability to work in a team-oriented, collaborative environment
• Conflict resolution skills and ability to diffuse stressful situations
• Effective verbal, written, and listening communication skills
• Basic proficiency with a variety of computer programs including Microsoft Outlook, Word, and Excel

Client Population

This position may involve exposure to secondary trauma while providing direct services to community members including those who have behavioral health challenges and those who have been exposed to trauma. Client Population may include persons involved in gangs, with substance abuse concerns, mental health diagnoses, homelessness and/or tendencies towards violent behavior.

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Equal Opportunity Employer

We are committed to equal-opportunity employment. Visit our website at to learn more about our organization!