CARE COORDINATOR

Care Coordinator Duties

• Support office manager with scheduling, marketing, interviewing, and administrative duties
• Conduct telephone intakes with new or potential clients
• Perform initial home visits with new or potential clients to explain services and obtain a signed service agreement
• Execute follow-up home visits with existing clients
• Manage all scheduling activities, including replacement and substitute caregivers
• Resolve client, family, and caregiver differences
• Maintain files to meet all internal, state, and Federal quality and compliance standards
• Cook up, screen, and interview prospective caregivers
• Select and interact with appropriate caregivers
• Conduct service calls with prospective clients

Care Coordinator Job Requirements

• Nurturing ability (Caring, empathetic, compassionate)
• Articulate, with strong verbal and written skills and pleasant phone manner.
• High level of emotional intelligence
• Creative problem-solving skills
• Organized and detail-oriented; good documentation skills.

Benefits

• Monthly and Quarterly Bonuses
• Health, Dental and Vision
• Employee Assistance Program
• TelaDoc