Care Coordinator

BAYADA Home Health Care has an immediate opening in our Hickory, NC Assistive Care State Programs Home Care Office. We believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. Join us in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team.

Responsibilities

• Provide superior customer service and quality home care
• Manage coordination of client services and emergent scheduling issues
• Manage your caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors, and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics
• Partner with Clinical Managers to provide supervision and support to field employees

Requirements

• Bachelor’s degree is required
• Prior medical office or home care experience preferred
• Prior supervisory experience a plus
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills

Benefits

• Paid holidays, vacation, and sick leave
• Vision, dental, and medical health plans
• Employer-paid life insurance
• 401k with company match
• Direct deposit and employee assistance program

Pay

Weekly pay

Schedule

Monday–Friday, 8:30 AM–5:00 PM

Why you'll love BAYADA

• Award-winning workplace recognized by Newsweek’s Best Place to Work for Diversity, Women, Women and Families, and overall; Glassdoor Best Places to Work; and Forbes Best Places to Work for Women
• AMAZING culture: a mission-driven nonprofit focused on compassion, reliability, and excellence
• Strong employee values and recognition: daily recognition via BAYADA Celebrates page, Hero spotlights, Key Action of the Week meetings, discounts/perks, Awards Weekend trip, and more
• Diversity, equity, inclusion, and belonging: Employee Resource Councils such as Women in Limitless Leadership, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, and Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H.)
• Growth opportunities: advancement, continued education, Udemy courses, and webinars