Care & Community Relationship Manager

Benefits

Bonus based on performance
Competitive salary
Employee discounts
Health insurance
Paid time off
Training & development
Wellness resources

What You’ll Do

Congduct warm, thorough in-home client assessments and build practical care plans.
Perform regular client check-ins, building real relationships with clients and families.
Be the point of contact for issues in the field, responding calmly and taking ownership.
Get out into the community—regular in-person visits to assisted living, skilled nursing, hospitals, and case managers to build referral relationships.
Keep a consistent weekly cadence of outreach as a non-negotiable priority.
Partner closely with the Office Manager and caregiving team to deliver great care.

What We’re Looking For

Warm, personable, and genuinely caring—you build trust and real connection easily.
High emotional intelligence—you read people well, communicate clearly and concisely, and keep conversations both friendly and productive.
Energized by getting out of the office to build relationships.
Strong judgment and the ability to put together a thoughtful care plan.
Self-directed and comfortable operating with limited structure in a small, growing business.
Comfortable with technology and care management software.
Valid driver’s license, reliable transportation, and willingness to travel locally.
A clinical or caregiving background is a plus but not required. Must pass a background check.

Core Values

In a business this size, they are the difference between growing and closing our doors.
Do what you say you’ll do. Follow through completely—all the way to the goal, not just enough to technically call it done.
Own the outcome. Take real responsibility for results, not just effort.
Communicate early—with solutions. Speak up early, especially about problems. But bring them the right way: one problem, three solutions you’ve thought through, and the one you recommend.
Build real connections. Go out of your way to genuinely connect with clients, families, caregivers, and coworkers—not just check the box of a meeting.

Compensation

Base salary based on experience, plus a performance bonus with no cap, tied to new client starts, client retention, and growth. As the company grows, you grow with it—the better the business does, the more you earn.