Community and Client Care Manager

About The Role

Always Best Care is hiring a Client & Community Care Manager to grow their local O‘ahu business. This role combines intake/coordination with community outreach, focusing on initial assessments and strong community/referral relationships.

What You’ll Do

• Conduct initial non-clinical assessments in homes and facilities (hospital, SNF, assisted living, etc.)
• Educate clients/families on services and next steps
• Carefully coordinate a smooth hand-off to operations once care starts
• Provide light follow-ups (30/60/90 days and issues as needed)
• Identify when a client may benefit from skilled home health services
• Refer/route appropriate clients to our Home Health (dba) team for next steps
• Support continuity and communication across services (no clinical decision-making)
• Build relationships with hospitals, case managers/social workers, facilities, physicians’ offices, and community partners
• Represent Always Best Care at meetings/events and maintain a strong local presence
• Support growth through relationship-based marketing (no hard quotas)

Requirements

• Non-clinical (no license required)
• Strong people skills, organization, and follow-through
• Comfortable working independently in the field and coordinating with a team
• Reliable vehicle + ability to drive across O‘ahu frequently
• Local knowledge of O‘ahu healthcare/senior services is strongly preferred

Schedule

Flexibility depending on caseload (occasional evenings/weekends)