Community Manager

About the role

Envolve Client Services Group professionally manages apartment communities in markets throughout the southeastern United States. We are seeking a Full-Time Community Manager for Hanover in Columbia, MO.

Responsibilities

• Accountable for all aspects of the day-to-day operation of the assigned property.
• Ensure that all physical aspects of the property are fully functional and maintained.
• Frequent interaction with residents, proactively responding to their needs; focus on relationship development and resident retention.
• Achieve the highest possible net operating income through implementation of effective cost control.
• Develop yearly operating and capital budget plans.
• Monitor and enforce resident lease obligations.
• Understand and maintain strict adherence to State and Federal Fair Housing Laws.
• Communicate effectively with site staff members and ensure compliance of all personnel policies and procedures.
• Provide direction and oversight to property maintenance staff.
• Ensure that units/space conditions are in market-ready condition.
• Promote and teach safe work practices and ensure all safety of the site and its occupants.
• Perform regular inspections of the managed property.
• Bid, negotiate, and manage vendor service contracts and one-time projects.
• Train and mentor office staff in sales and marketing efforts.
• Provide reports as required.
• Responsible for rental collection and posting as well as inputting invoices.
• Other tasks as assigned.

Requirements

• Minimum 3 years of Community Manager or Assistant Manager experience or equivalent management experience.
• Driver’s License required.
• Strong financial management skills and well-versed in budgeting, forecasting, and cost control.
• Ability to work effectively and lead community staff in a fast-paced, ever-changing environment.
• Solid multi-tasking skills along with the ability to meet deadlines.
• Ability to communicate professionally and effectively with co-workers, residents, vendors, and corporate staff.
• Proficient with Microsoft Office (Excel, Word, and Outlook).
• Willingness and ability to work weekends and holidays when the business requires.
• Must be able to travel for training and occasional business meetings.
• High School diploma or equivalent; some college strongly preferred.

Benefits

• Competitive salaries and bonuses
• Medical, Dental, and Vision coverage
• 401(k) plan with employer match
• Short-term and long-term disability
• Life/AD&D insurance
• Paid Time Off and 11 paid holidays
• Employee Assistance Program
• Career advancement opportunities
• Training and Development programs

Background screening and drug test required.