Business Systems Analyst – F&O ERP

Essential Duties and Responsibilities

• Participate actively in agile sprint cycles during the build phase, contributing to the design and configuration of the D365 F&O core template
• Evaluate every design decision not just for entity 1, but for scalability and repeatability across 20+ entities — you are building a factory, not a one-off implementation
• Document process decisions, configuration rationale, and fit/gap outcomes in a Design Decision Log that serves as institutional knowledge for the program
• Support wave planning by contributing to entity readiness assessments and pre-deployment discovery sprints

Business Process & Requirements

• Member of a team of BSA’s focused on deployment of Microsoft F&O and Project Operations tech stack. This team will be business facing and the first line of defense for change management, cutover, hyper care and Q&A around system functionality
• Lead or support fit/gap analysis sessions, translating business process requirements into D365 F&O configuration or development specifications
• Identify process inefficiencies and recommend system-driven solutions that align with the program’s standardization-first design principle; ensure financial data integrity, compliance, and internal controls are maintained across all configured modules

Delivery & Cross-Functional Collaboration

• Work closely with Solution Architects, Integration Engineers, Data Migration Analysts, and QA teams to ensure end-to-end delivery quality; support UAT cycles including test case development, defect triage, and sign-off coordination with business stakeholders
• Assist with data migration planning and validation, ensuring source data maps accurately to D365 data structures
• Contribute to cutover planning and hypercare support at go-live, with an expectation of being on-site or on-call during critical deployment windows

Knowledge Transfer & Capability Building

• Develop and maintain user guides, process documentation, and training materials that support end-user adoption across entities
• Support onboarding of future BSA team members by sharing playbooks, templates, and lessons learned from prior deployments
• Serve as a functional knowledge resource for the growing internal D365 team, reducing reliance on external SI support over time; actively participate in knowledge transfer from PwC ensuring internal capability grows with each deployment cycle