Business Systems Analyst (ERP Technical Analyst)

Duties

• Assist in analysis, specifications, and design of automated systems
• Afford assistance in the implementation of new systems or modifying existing ones
• Investigate problems related to business solutions and provide application support
• Examine existing and new systems for improvement, report common issues, evaluate company performance, and recommend new system procedures
• Create and implement reports and analysis that help maximize the effectiveness of healthcare business management initiatives and strategies
• Gather and write functional specifications, perform workflow analysis, act as liaison between the customer and the technical team, and provide project management support
• Develop test plans and test scripts
• Provide analytical expertise to support data quality improvement
• Recommend methods to minimize workloads

Qualifications

• Proven experience as an Infor CloudSuite ERP Technical Analyst or in a similar role
• A strong track record of successful ERP system implementations and support
• Strong skillset to customize security roles within the Infor CloudSuite ERP system
• Ability to recommend and implement system admin processes to maximize efficiency and productivity
• Provide system technical support, troubleshooting issues, and resolving system-related problems
• Create and maintain Infor CloudSuite ERP Customizations (RICE Items: Reports, Interfaces, Customizations, Extracts) as needed for enterprise optimization and alignment
• Create and maintain reports and dashboards to support data-driven decision-making
• Perform data analysis to identify trends, anomalies, and opportunities for database improvements
• Work with IT and other departments to integrate the ERP system with other business applications
• Maintain comprehensive documentation of ERP system configurations, customizations, and processes
• Ensure compliance with industry standards, regulations, and best practices in ERP system management