Business Services Manager

What you'll do

• Review, oversee, and maintain all accounts receivable and accounts payable for accuracy and retention guidelines.
• Timely and accurately prepare A/R aging report.
• Meet timely with the Executive Director and CBO to resolve any discrepancies.
• Direct timely and accurate billing amounts monthly in accordance with organizational policies and procedures.
• Accurately maintain the active resident financial files and the inactive resident file system.
• Oversee file destruction process according to retention guidelines and HIPAA guidelines.
• Timely and accurately respond to questions from residents or financial parties and staff.
• Identify and resolve resident billing and resident services complaints.
• Responsible for accurately processing deposits.
• Review and reconcile accounts receivable records regularly throughout the month; perform tasks required to reconcile and close financial records according to established monthly schedules; send closing reports to supervisor, corporate management and financial services.
• Monitor budget and program expenditures to ensure compliance with approved guidelines; provide feedback and reports to leadership during the budgetary process.
• Aid in the preparation of the annual operating budget and financial plans.
• Communicate with administrative staff, CBO, and Executive Director regarding collection efforts, payments and payment postings.
• Update and maintain resident records including admission, discharge, and transfer information.
• Develop and implement strategies with the Executive Director and CBO to enhance profitability and revenue generation including implementation of additional services for the residents.
• Ensure timely and courteous follow-through on all resident, guest and associate requests in the Business Office as well as Independent Living operations and services.
• Attend and participate in staff meetings, leadership meetings, conferences, and training as required.

What you'll bring

• Requires an in-depth understanding of business office processes and procedures.
• High School Diploma (or G.E.D.) required; Bachelor's Degree in a related field of study, such as business or accounting, preferred.
• Requires a minimum of 2 years prior related experience overseeing the management of accounts payable and accounts receivable.
• Requires proficient working knowledge of bookkeeping and accounting principles.
• Organization and customer service skills.
• Superior communication skills (written and verbal).
• Proficient ability to speak, read, and write English.
• Ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Signature Buckner Management Group LLC's insurance policy.
• Must be age 21 or older to drive on behalf of Signature Buckner Management Group LLC.
• Ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people.