Business Office Specialist - Surgery Center - Full Time

Responsibilities

• Timely scheduling of patient appointments and ensuring organized records.
• Verifying patient insurance information and understanding collection procedures.
• Entering client data accurately into the computer system.
• Providing financial information to patients and assisting with payment plans.
• Processing patient accounts to secure payments from third-party and patient pay accounts.
• Ensuring patient record accuracy and compliance with regulations.
• Handling denials, unresolved payments, and refunds efficiently.
• Assisting patients with billing inquiries and alternative payment options.
• Maintaining a professional and empathetic approach when dealing with sensitive information.
• Cooking with other revenue cycle functions to maximize revenue collection.

Qualifications

• A High School Diploma is mandatory, with a preference for one or two years of college education.
• At least 2 years of hospital business office experience or a minimum of 3 years in the collection field.
• Knowledge of business office procedures, hospital policies, and third-party payor's collection processes.
• Excellent telephone communication skills and computer literacy.
• Working knowledge of basic medical terminology.
• Customer service-oriented with the ability to handle difficult interpersonal situations professionally.
• No specific certification, registration, or licensure is required.
• Ability to sit, stand, walk, stoop, and crouch for extended periods.
• Familiarity with office equipment like computer terminals, fax machines, printers, and copiers.
• Demonstrated competencies as outlined in the Assessment and Evaluation Tool.

About Us

Total Rewards at AtlantiCare Benefits:

• Generous Paid Time Off (PTO)
• Medical, Prescription Drug, Dental & Vision Insurance
• Retirement Plans with employer contributions
• Short-Term & Long-Term Disability Coverage
• Life & Accidental Death & Dismemberment Insurance
• Tuition Reimbursement to support your educational goals
• Flexible Spending Accounts (FSAs) for healthcare and dependent care
• Wellness Programs to help you thrive
• Voluntary Benefits, including Pet Insurance and more

Benefits offerings may vary based on position and are subject to eligibility requirements.

Join a team that values your well-being and invests in your future.

Pay

Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law" in impacted states, which mandate employers to list salary ranges in job advertisements and promotions.

AtlantiCare is an Equal Opportunity Employer.