Business Office Specialist

About the role

With one of the nation’s largest, most innovative long-term care pharmacy services provider, Guardian Pharmacy of the Piedmont, there is no limit to the growth of your career. This role supports the local management team by providing assistance in monitoring financial management, human resources, and general administrative support.

Responsibilities

• Perform daily / weekly functions to include: daily deposits, payment postings, coding of invoices, and processing daily US Mail.
• Prepare ad-hoc system & AR reporting and research as requested by management team and support.
• Absorb and manage reports related to credit card and private pay customers, ensuring process is efficient and accurate.
• Manage deposits, credit cards, and all cash related activities through Regions, Etactics, and BillerXchange.
• Absorb and assist with billing and collections function to ensure a high level of customer service is maintained and collection targets achieved by reviewing accounts and taking proactive approach to minimize AR risk.
• Manage and review the approval process for all expenses and invoices; ensure bills are being correctly submitted to Workday – coded accurately prior to submission for DFA approval.
• Maintain the AP log and assist in accrual information for month end reporting.
• Prepare for, greet, and direct visitors to the pharmacy.
• Help with preparations for, and assist with, Family Night for new facilities.
• Absorb and assist with building and maintenance issues.
• Manage the ordering of office supplies and monitor expenses within budget.
• Provide administrative support to senior leadership as needed.

Requirements

• Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy.
• Leadership – ability to lead project teams to deadlines, while maintaining strong team orientation.
• Relational – ability to build relationships with business unit management and become “trusted advisor.”
• Strategy and Planning – ability to think ahead, plan and manage time efficiently.
• Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level.
• Team Oriented – ability to work effectively and collaboratively with all team members.

Qualifications

• High School Diploma or GED required; Bachelor's Degree (Math, English, Economics, Business, Computer Science, or similar) preferred.
• Pharmacy Technician certification or ability to obtain Trainee’s license (per state requirements) preferred.
• 3+ years’ experience in a bookkeeping/analytical position.
• Excellent MS Office skills; emphasis on Excel expertise; working knowledge of pharmacy billing/operating system.
• Working knowledge of accounting principles required with strong analytical skills.
• Confidentiality: ability to use exercise good judgment and maintain confidential information.
• Excellent organizational and time management skills.
• Ability to work in a demanding fast paced environment.
• Ability to work independently and deliver to deadlines.
• Ability to solve problems with minimal direction.
• Great attention to detail and accuracy.
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate.

Skills

• Excellent MS Office skills; emphasis on Excel expertise.
• Working knowledge of pharmacy billing/operating system.
• Strong analytical skills.
• Confidentiality: ability to use exercise good judgment and maintain confidential information.
• Excellent organizational and time management skills.
• Ability to work in a demanding fast paced environment.
• Ability to work independently and deliver to deadlines.
• Ability to solve problems with minimal direction.
• Great attention to detail and accuracy.
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate.

Benefits

• Compensation & Financial: Competitive pay, 401(k) with company match.
• Family, Health & Insurance Benefits: Medical, Dental and Vision Health Savings Accounts and Flexible Spending Accounts, Company-paid Basic Life and Accidental Death & Dismemberment, Company-paid Long-Term Disability and optional Short-Term Disability, Dependent Care Flexible Spending Accounts, Wellbeing Employee Assistance Program (EAP), Guardian Angels (Employee assistance fund).
• Time Off: Paid holidays and sick days, Generous vacation benefits based on years of service.

Pay

Competitive pay.

Schedule

Monday - Friday 9:00am-6:00pm, Saturday as needed (10am-4pm).