Business Office Specialist

Responsibilities

• Aids in the accounts receivable process at each property to ensure all accounts are in the correct collection phase, collaborating with Business Office personnel, third-party personnel, and family members.
• Provides ongoing training and updates for all Business Office personnel on their job duties and policies.
• Validates all paperwork submitted by a property to ensure accuracy of all forms and adjustments.
• Participates in administrative staff meetings and facility morning meetings.
• Offers backup support for property payroll, if needed.
• Engages in industry audits and compliance issues related to government entities, audits, reviews, and annual compliance issues.
• Serves as a resource for all third-party family member inquiries.
• Assists Business Office personnel in all financial reviews.

Requirements

• A High School Diploma is required, with an Associate or Bachelor’s Degree preferred.
• Three years of Business Office experience are required, with experience in a Long-Term Care setting preferred.

Qualifications

• Strong organizational and communication skills are essential.
• Proficiency in Microsoft Office Suite is required.
• Ability to travel to various properties across Indiana is necessary.

Skills

• Excellent interpersonal and customer service skills.
• Strong attention to detail and accuracy.
• Experience with payroll processing and accounting systems.
• Knowledge of Long-Term Care regulations and compliance.

Benefits

• Medical, vision, and dental insurance with telehealth option.
• 401(k) retirement plan options.
• Paid time off (PTO) and holiday pay.
• Lucrative employee referral bonus program.
• Paid training, skills certification, and career development support.
• Tuition reimbursement and certification reimbursement.
• Continued education opportunities through tuition discounts and program partnerships.
• Employee assistance program and wellness support.
• Retail, food, and entertainment discounts.

About American Senior Communities

American Senior Communities is dedicated to providing compassionate, accountable, relationship-focused, and excellence-driven care to seniors. Founded in 2000, we have a strong commitment to serving our customers and fostering positive relationships with our team members and the broader community. We are committed to following our core values of C.A.R.E. (Compassion, Accountability, Relationships, and Excellence) in everything we do. Our team members are proud of our Hoosier hospitality roots and strive to embody these values in all aspects of our work.