Business Office Manager (Surgical Services)

About the role

The Business Office Manager supervises the Patient Services staff within the surgical department of the practice. This position requires a strong leader with the ability to lead, develop, and motivate staff to ensure optimal efficiency and deliver the highest quality of patient care.

Responsibilities

• Develop and guide staff to ensure consistency in performance and improve efficiencies.
• Cooky scheduling and monitor patient flow throughout the office, ensuring timely patient services.
• Verify accuracy of data entry of patient insurance, charge entry, and payment balances on a daily and monthly basis.
• Maintain inventory of all medications and supplies to ensure office is well stocked accordingly.
• Evaluate staff performance and provide additional training as necessary.
• Aid staff in their essential responsibilities, as necessary.
• Provide a safe, clean, organized and inviting environment for both patients and staff.
• Perform other duties and assume various responsibilities as determined by the office manager and doctor(s).

Requirements

• High school graduate, or equivalent.
• Previous experience in ophthalmology is preferred.
• Previous experience with supervision is preferred.
• Previous experience in medical coding/billing is preferred.

Qualifications

• Excellent interpersonal, written and verbal communication skills.
• Decisive leadership with above average judgment.
• Detail oriented, self-starter, with strong organizational skills.
• Able to effectively sustain multiple, simultaneous tasks.
• Able to lead, motivate, and promote a team environment.
• Able to build and maintain good rapport with the doctors, staff and patients, and handle situations with confidence, tact and resourcefulness.
• Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast paced environment.

Skills

• Strong leadership and motivational skills.
• Effective communication and interpersonal skills.
• Attention to detail and organizational abilities.
• Ability to multitask and manage multiple priorities.
• Experience in medical coding and billing.

Benefits

• Annual salary: $45,000-$50,000.
• 6.5 paid holidays per year + 2 floating holidays.
• Approximately 10 days of PTO within first year.
• Full slate of benefits to include health, dental, vision, and 401k.
• Growth and wage increase through company paid certification program.

Pay

• Annual salary: $45,000-$50,000.

Schedule

• Not specified.