Business Office Manager

Position Overview

The Business Office Manager (BOM) is responsible for the operations of the business office including: accounts receivable, resident billing, accounts payable, payroll, central supply, and Resident Trust Fund.

Key Responsibilities

• Set up and maintain financial files for residents: billing, admission papers, state and Medicare reimbursement documents.
• Complete receipt records, post deposits, run cash receipts batch listings, research, prepare, and post adjustments, call in deposit, and enter census daily into the community database.
• Coordinate and perform the collection of accounts receivable and past due account.
• Review payment policies and procedures with new admissions and their responsible parties.
• Prepare billing for agencies, Medicare, veterans, and other billing agents.
• Administer and reconcile resident trust accounts and petty cash.
• Prepare and submit corporate, Medicare and agency reports, ensure posting of ancillaries, and perform month-end close procedures.
• Provide supervision and assistance to the A/P Specialist, Receptionist, and other business office care team members.
• Perform other tasks as assigned.
• Must demonstrate empathy, courteous, kind and professional workplace behavior and customer services to all residents, care team members, vendors, visitors and family members at all times.
• This position requires occasional travel.
• Attends all mandatory in-services; and completes timely all necessary Relias trainings scheduled to perform. Keeps abreast and/or discusses with supervisor or manager all necessary policies, procedures and business practices within the scope of the position held to effectively perform all duties assigned.
• Position of BOM may serve at times as a back-up to HR Manager. Therefore, the expectations/essential functions outlined within the HR Manager position maybe required.

Qualifications

• High school diploma or equivalent; required.
• AS or BA degree in Accounting or Business preferred.
• Three years of experience in accounts receivable, collections, or similar.

Benefits

• Quarterly Pay Increase
• Daily Pay
• Company-Paid Life Insurance
• Telehealth Services
• Double Pay on Holidays
• Care Team Member Relief Fund