Business Office Assistant - SNF Exp
Job Description
The primary purpose of the BOA is to perform clerical support in an efficient manner in accordance with established procedures, and as directed by your supervisor.
Essential Duties
- Receive and follow reception schedule/instructions from your supervisor and as outlined in our established policies and procedures.
- Operate paging/telephone system as required.
- Answer telephones; determine nature of call and direct caller to appropriate individual or department.
- Receive request from within the facility and locate personnel through paging system.
- Receive inquiries and release information in accordance with established policies and procedures.
- Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.
- Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition. (May refer such calls to Nurse Supervisor/Charge Nurse.)
Qualifications
- A high school diploma or GED equivalent.
- At least one (1) year’s experience in a clerical position, or successfully completed a secretarial science program from an accredited school/college.
- The ability to deal tactfully with personnel, residents, family members, visitors, and the general public.
- A working knowledge of administrative practices, procedures, and guidelines.
- The ability to follow written and oral instructions.
- The ability to type a minimum of 35 words per minute and operate a word processor.
- A working knowledge of computers, input/output/retrieval data, etc.
Benefits
- We offer a competitive compensation package, healthcare benefits and excellent career growth opportunities.
- Health Benefits for full-time employees offered on the 1st of the month following the hire date.
About the Role
Generations Healthcare was founded upon the belief that caring for the sick, the elderly, and the infirm is a special and sacred stewardship. It is our mission to have this belief reflected in everything we do: in the presentation of our homes, in the professionalism of our staff, and in the daily delivery of care to our residents and their families. It is our purpose that whoever enters a Generations home will be met with kindness, competence and compassion.
Schedule
Tuesday through Saturday, 8:00 a.m. to 4:30 p.m.
Pay
$20.00 to $25.00 per hour, depending on experience.
Benefits
- We offer a competitive compensation package, healthcare benefits and excellent career growth opportunities.
- Health Benefits for full-time employees offered on the 1st of the month following the hire date.
Company Information
The Company is an equal opportunity employer and makes employment decisions on the basis of merit. The Company prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. The Company also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.