Business Office Assistant

Responsibilities

• Assist with resident admissions, financial records, and account management.
• Support the Medicaid and Medicare application and billing processes.
• Aid in resident trust funds and petty cash management.
• Maintain accurate resident financial files and documentation.
• Work with residents and families regarding insurance coverage, billing, and financial questions.
• Ensure compliance with federal, state, and facility policies and procedures.
• Assist with accounts receivable, collections, and payment posting.
• Collaborate with the interdisciplinary team to ensure a smooth admission and discharge process.
• Perform other business office duties as assigned.

Qualifications

• Previous experience in a skilled nursing facility, healthcare, or business office preferred.
• Knowledge of Medicaid, Medicare, and third-party insurance is a plus.
• Strong organizational, communication, and customer service skills.
• Proficiency with Microsoft Office and electronic medical record systems.
• Ability to prioritize multiple tasks while maintaining accuracy and confidentiality.
• Team-oriented with a positive and professional attitude.