Business Office Assistant

About the role

RYZE West is seeking a detail-oriented and dependable Business Office Assistant (BOA) to join our team. This role supports the daily administrative and business office operations within our skilled nursing facility and serves as a key resource for residents, families, staff, and visitors. The ideal candidate is organized, professional, and able to thrive in a fast-paced healthcare environment.

Responsibilities

• Support the day-to-day operations of the business office.
• Assist with payroll, billing, accounts receivable, and other administrative tasks.
• Answer phones, greet visitors, and provide professional customer service to residents and families.
• Maintain resident files and ensure documentation is accurate, complete, and organized.
• Assist with employee onboarding paperwork and HR-related administrative tasks as needed.
• Process invoices, payments, and other office-related documentation.
• Coordinate communication between departments, facility leadership, residents, and families.
• Maintain confidentiality of resident, employee, and facility information.
• Assist with tracking and maintaining office records and documentation.
• Support special projects and perform additional administrative duties as assigned.

Qualifications

• Previous administrative or business office experience preferred.
• Experience in healthcare, skilled nursing, or long-term care preferred.
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Proficiency in Microsoft Office, including Word and Excel.
• Ability to work effectively in a fast-paced healthcare environment.
• Strong attention to detail and professionalism.
• Ability to handle confidential information with discretion.
• Dependable, team-oriented, and committed to providing excellent service.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Life Insurance
• Critical Illness Insurance
• Short-Term Disability Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• 401(k) Retirement Savings Plan
• On-Demand Pay Option
• Paid Time Off (PTO)
• Tuition Reimbursement Program