Business Office Assistant

Position Responsibilities

• Provide administrative support to the Business Office Manager and facility leadership
• Aid with accounts receivable, billing, and collection activities
• Process invoices, payments, and other financial documentation
• Maintain accurate resident financial and administrative records
• Absorb admissions paperwork and resident account setup
• Answer phones, greet visitors, and respond to inquiries professionally
• File, scan, and organize business office documents
• Support payroll, human resources, and other administrative functions as needed
• Ensure compliance with facility policies and confidentiality requirements
• Perform general clerical duties including data entry, copying, and correspondence

Qualifications

• A high school diploma or equivalent is required
• Previous business office, administrative, healthcare, or customer service experience is preferred
• Skilled nursing or long-term care experience is a plus
• Strong organizational and multitasking abilities
• Excellent attention to detail and accuracy
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook
• Strong communication and interpersonal skills
• Ability to maintain confidentiality and professionalism at all times
• Ability to work independently and as part of a team