Business Office Assistant

Welcome to Avantara Lincoln Park, a premier skilled nursing and rehabilitation facility located in the heart of Chicago’s Lincoln Park neighborhood. We are committed to providing advanced rehabilitation therapies and exceptional nursing care in a vibrant and historic community setting. Our facility offers personalized care tailored to meet the unique needs of each resident, ensuring both short-term rehabilitation and long-term care residents receive the highest quality of care in a welcoming, supportive environment.

About the Role

The Business Office Assistant ensures accuracy and efficiency of accounts receivable through appropriate postings and processing, monitors incoming payments, and secures revenue by managing outstanding aging.

Responsibilities

• Reviews cash balances daily for mispostings, correcting any errors by reversing misposted cash when necessary.
• Sorts mail and deposits funds received to appropriate accounts.
• Scans Medicaid vouchers as received and uploads to appropriate accounts.
• Completes manual coinsurance adjustment batches and any other write-off adjustment batches.
• Reviews LTC Patient Roster reconciliation report prior to Hospice and Medicaid billing.
• Generates VA/Hospice billing statements and submits accordingly by the 5th of the month; responds to any VA/Hospice inquiries received.
• Follows up on Medicaid, Hospice Medicaid, and VA aging; identifies inconsistencies and resolves them timely to secure payment.
• Completes redeterminations, submits them as received, and communicates with Medicaid caseworkers to ensure processing.
• Ensures completion of the reconciled weekly LTC report by the beginning of the month (BOM).
• Prints and mails RFMS checks as needed; completes and uploads RFMS stop payments when necessary.
• Participates in Medicaid meetings regularly and completes assigned tasks.
• Reconciles pending Admit Tracking list monthly and requests missing admissions packets as needed.
• Attends and participates in departmental meetings and in-services.
• Recognizes role as part of the Quality Assurance and Performance Improvement (QAPI) efforts; attends trainings and carries out assigned QAPI responsibilities.
• Communicates opportunities for improvement, positive outcomes, or barriers to leadership.
• Supports QAPI efforts verbally and non-verbally, adjusting performance in accordance with QAPI initiatives.
• Participates in compliance trainings as scheduled and adheres to the compliance plan.

Requirements

• High school diploma or equivalent.
• 2 years of experience in a similar position.

Preferred Qualifications

• Associate’s degree in a related field.
• 3 years of experience in a similar position.

Benefits

• Daily pay.
• Competitive wages.
• Shift differentials.
• Tuition reimbursement.
• Internal growth opportunities.
• Medical, dental, and vision insurance options.
• Short-term and long-term disability insurance options.
• 401K with employer match.
• Employee concierge program.
• Employee assistance program.

Benefit packages vary based on hours worked.

Located at 1366 W Fullerton Ave, Chicago, IL 60614, Avantara Lincoln Park is easily accessible via public transportation and major city routes.