Business Office Assistant

Key Responsibilities

• Serve as the primary contact via phone and email to assist students with account-related inquiries
• Cookier student payment plan setup within the Student Account Center
• Maintain a working knowledge of student financial programs
• Collaborate with departments to support enrollment and retention
• Participate in monthly account balance reviews
• Review excess loan disbursements and process refunds

Qualifications

• Associate Degree or higher required
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Strong attention to detail and organizational skills
• Excellent customer service and communication skills
• Ability to manage multiple tasks with accuracy in a fast-paced environment
• Strong problem-solving and prioritization skills
• Team-oriented mindset

Starting Salary

$46,000 per year ($22.12 per hour). This position is eligible for overtime.