Business Manager, Property Operations

About the role

A regional portfolio manager flags a spike in delinquency across two Reno properties. You pull the T-12, cross-reference collections activity, and get on a call with site teams before noon. That's a typical Tuesday in this role. Asset Living, a third‑party management firm ranked in the NMHC top 50, is hiring a Business Manager for Property Operations to support a regional portfolio in the Reno and Sparks markets. This is an operational and financial oversight position that sits between site‑level teams and regional leadership. You're not running a single property; you watch metrics across multiple sites and step in where execution gaps appear.

Responsibilities

• Track delinquency and collections
• Oversee invoice processing and PO‑to‑invoice matching
• Monitor capital expenditures against approved budgets
• Coordinate lease enforcement, eviction workflows, and regulatory requirements (federal, state, and local)
• Administer and ensure compliance for tenant‑based voucher programs, when part of the portfolio
• Work with site teams to keep work orders moving and preventive maintenance tracked
• Monitor resident satisfaction to prevent quiet erosion
• Manage retention workflows, renewal tracking, and escalation handling

Requirements

• Minimum three years of experience in multifamily property management, operations, or asset management
• Hands‑on experience with Yardi, RealPage, MRI, or a comparable property‑management platform
• Solid understanding of financial management, leasing operations, and regulatory compliance
• Comfort working across Microsoft Office and Google Workspace
• Strong written and verbal communication skills; bilingual Spanish/English preferred
• High school diploma required; bachelor’s degree in Business Administration, Real Estate, or a related field preferred

Skills

• Ability to read financial reports and walk a maintenance punchlist
• Skill in recognizing when a data trend signals an operational problem and acting before it compounds
• Experience managing NOI recovery or delinquency reduction across a multi‑site portfolio translates directly to this role

Schedule

Hybrid role with an estimated 5% travel for site visits and internal meetings.