Property Operations Manager

Position Responsibilities

• Responds to all tenant inquiries and concerns while ensuring compliance with policies and procedures.
• Maintains positive relationships and high retention levels with all tenants.
• Demonstrates appropriate prioritization of problem resolution.
• Interacts regularly with tenants and vendors to ensure that objectives are being met.
• Anticipates and responds to needs and concerns.
• Prepares accurate, timely, and complete reports.
• Handles payables and receivables while verifying accuracy, as well as finances for the department or facility.
• Provides indirect supervision of on-site environmental service employees to ensure optimum performance.
• Recommends and directs alterations, maintenance and reconditioning of property as necessary.
• Performs regular inspections of the property, while ensuring compliance of applicable health and safety standards including OSHA and AHCA.
• Oversees the collection of rent, payments, etc. in compliance with leasing terms and prepares all notices.
• Exercises independent judgment for decisions regarding key clients/tenants/core physicians/customers and vendors' needs.
• Maintains vendor and tenant certificates of insurance and processes work orders for both in-house engineers and outside vendors.
• Maintains oversight of contractor performance.
• Investigates and resolves any complaints.
• Meets with Engineers, Plumbers and others to handle complaints and requests for repairs.
• Assists in ensuring compliance with leasing regulations, pursuant to policies and procedures.
• Responds to the needs of all hospital departments within the facility (Engineering, Construction, EVS, HR, Physician Practices, Accounting, etc.).
• Manages facility, building, or combined satellite locations with 10 plus tenants or a combination including various hospital service lines, totaling 50,000sf or larger.
• Oversees projects in tenant leased spaces and common areas.
• Performs other duties as assigned.

Qualifications

• No license/registration/certification required.
• Associates Degree Required. Bachelor's Degree or equivalent experience preferred.
• Experience: 0-1 years related experience in Real Estate, Property Management or Healthcare.

Benefits

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!