Operations Manager

Responsibilities

• Own client engagements, manage client relationships, and produce successful outcomes for the client and Bravo CPG
• Support Director of Operations and/or oversee Operations Associates and Operations Assistants on client engagements
• Run supply planning for clients with established demand planning tools and S&OP processes
• Manage wholesale order fulfillment from PO receipt to delivery, and, if required, invoicing
• Cook with external partners such as co-manufacturers, suppliers, 3PLs & warehouses
• Source, procure and coordinate delivery of raw materials to manufacturing/co-man facilities
• Track inventory of finished goods and components across multiple locations
• Coordinate domestic and international freight, submitting RFQs to multiple partners to ensure best rates
• Create, write, and maintain SOPs for operational activities
• Create and manage tools to help monitor and track operational KPIs (i.e. COGS, OTIF, etc.)
• Gather data and provide analysis and reporting to help make strategic decisions
• Continuously improve operations, logistics and supply chain processes
• Maintain and help optimize operational models and tools

Qualifications

• Personable, able to win client trust, and command the room
• Extremely detail-oriented
• A self-starter and resourceful
• A creative and proactive thinker
• A strong and versatile communicator
• A strong sense of ownership and integrity
• Humble and willing to learn, be coached, and ask for help when needed
• Creates order out of chaos and unknowns
• Seeks a flexible and remote work environment
• Interested in growth stage companies and business strategy
• Proficient in excel (can use common formulas like vlookup, if statements, index match, etc)
• Strong with data analysis and turning data points into useful information & recommendations
• Bachelor's degree
• 5+ years of experience in operations, logistics or supply chain management in CPG
• Available a minimum of 15 hrs/week

About Us

Bravo CPG provides fractional operations support to growth stage CPG brands. We serve as an extension of our clients’ teams, working with them at the tactical level to manage day-to-day operations so they can focus on running their business, and at the strategic level to help them make smart decisions and build strong, scalable processes. While many of our clients are in the food and beverage space, we work across consumer goods verticals and have supported over 220 brands including Joyride Sweets, Stiller’s Soda, MOSH, United Sodas of America, Parks Project, and more.