Operations Manager
Role and Responsibilities
- Project Management – Help maintain and become the champion for our project management software
- Assist with project estimates, planning, resourcing, delivering, analyzing and optimizing
- Operations Management – Manage processes to ensure overall operating efficiency
- Ensure project managers keep projects up to date and employees track their time
- Monitor project hours and timelines and proactively communicate with project teams
- Monitor utilization and proactively communicate with senior management regarding available resource capacity
- Work with platform Project Management to transition to new ERP system
- Business Analytics – Maintain & enhance business reports for use by senior management
- Prepare business development pipeline report and identify potential staffing needs
- Ensure project health reports are completed monthly & pull customized status reports
- Provide analysis reports for project hours, timelines and profitability
- Maintain project statistics spreadsheet
- Software Implementation – support development and rollout of Stratevi’s proprietary software platform, StrateFlow
- Manage client-requested customization and configuration
- Perform quality control and testing of new functionality
- Implement training with client partners
- Invoicing – Support Project Managers and finance team on project-related invoice tasks
- Ensure contracts and purchase orders are saved and documented
- Check in with Project Managers to understand if invoicing milestones will be met
- Cook with finance team to ensure all project invoices are sent
Who You Are
- You have a bachelor’s degree or equivalent work experience as an operations manager, project manager and/or project analyst, ideally using tools such as Kantata, or Workamajig.
- You have great communication skills, both written and oral across all levels of the organization as well as with external clients or partners.
- You are an enthusiastic advocate of AI, using it daily to enhance your work and have moved beyond chat.
- You are highly organized with strong attention to detail and can handle several tasks throughout the day.
- You have a positive “can do” attitude and enjoy the challenge of identifying issues and suggesting solutions.
- You have experience in several of the following areas: Project Management, Operations, Business Analytics, and/or Invoicing/Bookkeeping.
- You like working in a team environment, but can also manage projects with minimal direction once up to speed.
- You bring passion, curiosity & creativity to everything you do and are eager to work in a flexible, high-growth environment.
Why Stratevi
We love solving challenging problems for the most innovative products and take pride in the impact that our work has on patients. We work across a broad spectrum of disciplines such as HEOR, market access, and access communications. Within the Assembled Intelligence platform, we also collaborate with colleagues across medical, medical communications, commercial, creative, social media and patient engagement.
We are focused on continually cultivating a strong culture of innovation, and we love to collaborate while having fun together as a team. In addition to bringing innovative branded offerings to the market, we have also invested heavily in AI for our team members and client partners. We are looking for someone who is excited about joining and contributing to the growth of Stratevi and Assembled Intelligence.
Compensation
- The annual base salary for this position starts at $90,000. An individual’s base salary is commensurate with their skills, work experience, education, and training.
- In addition to salary, we offer annual bonus incentives, health/dental/vision/life insurance, a 401k retirement with match, 3 weeks of vacation (increasing by one additional day per year of service) in addition to a winter break shut down, annual company retreat, and a flexible work environment, among other benefits.