Business Development Support Manager

At Options For All, we create opportunities for adults with disabilities to live, work, and love life in their community with dignity and respect. As a USA TODAY Top Workplace, we are proud to build a culture where team members feel supported, valued, and connected to meaningful work. This is more than a job—it is a chance to create real impact while joining a mission-driven organization that values dignity, inclusion, and respect. We are looking for people who care deeply, take initiative, and want to help others thrive.

Why you’ll love it here

At Options For All, we believe a great workplace starts with putting people first. We celebrate diversity, foster belonging, and create opportunities for growth. When you join our team, you can expect:

• A supportive team environment
• Meaningful work that makes a difference
• An inclusive culture where you belong
• Opportunities to learn and grow

Benefits

Your benefits start on Day 1:

• 100% company-paid medical, dental, and vision coverage for employees
• Comprehensive coverage for qualifying dependents, including 100% dental and vision and 50% medical
• Retirement savings plan with up to a 5% company match
• Mileage reimbursement for work-related travel
• Paid vacation, sick time, and paid holidays, including your birthday
• Student Loan Repayment Assistance Program

Responsibilities

Business Development Support

• Assist in identifying and researching potential business opportunities and markets.
• Support preparation of presentations, proposals, and reports for prospective clients.
• Maintain and update customer relationship management (CRM) systems.
• Coordinate and schedule meetings with clients and internal stakeholders.
• Assist in the development and execution of marketing campaigns and business development strategies.
• Conduct market analysis and competitor research.
• Assist with drafting and reviewing contracts, agreements, and other business documents.
• Identify and pursue new business opportunities through networking, referrals, and prospecting activities.
• Proactively seek opportunities for employment program growth and strategic business development initiatives.
• Support and coach Job Placement Facilitators (JPFs) and job development activities to facilitate employment opportunities and achieve performance targets.

Project Management Support

• Assist in planning, executing, and monitoring projects.
• Prepare project plans, schedules, and timelines.
• Coordinate project activities and ensure deadlines are met.
• Maintain project documentation, including meeting minutes, status reports, and risk logs.
• Facilitate communication among project team members, stakeholders, and clients.
• Identify and resolve project issues and risks.

Leadership and Oversight

• Directly supervise Job Placement Specialists (JPS), including oversight of daily job development activities, employer outreach, and placement coordination.
• Own performance outcomes related to employer engagement, interview conversion, and placement volume.
• Establish and maintain employer partnerships that support Competitive Integrated Employment (CIE) outcomes.
• Provide coaching, guidance, and performance management to Job Placement Specialists.
• Monitor accuracy of documentation, reporting, and compliance with funding and program requirements.
• Identify risks, barriers, and performance gaps and escalate concerns as appropriate.
• Collaborate with Area Managers to ensure alignment between client readiness, referrals, and job development efforts.
• Support implementation of standardized workflows, KPIs, and employer engagement strategies across regions.

Administrative Duties

• Provide administrative support related to business development activities.
• Organize and maintain files, records, and documentation.
• Handle correspondence and communications.
• Prepare and distribute meeting agendas and meeting minutes.
• Assist with travel arrangements and event planning.
• Perform additional duties as assigned.

Requirements

Education

• High school diploma, equivalent, or GED
• Bachelor’s degree (Preferred)

Experience

• 1+ years’ sales and/or business development experience.
• Demonstrated ability to develop Business-to-Business sales pipeline from scratch.
• Experience with job development and placement strategies for job seekers with disabilities.

Conditions of Employment

• Must have and maintain valid drivers’ license, acceptable driving record, and ability to travel within and throughout region where services are provided.
• Must complete and pass background check.

Physical Requirements

This position requires the employee to regularly stand, walk, sit, talk, and hear. They must be capable of writing, using a computer keyboard, telephone, and related office equipment. Ability to lift 15 lbs. The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee will be working in community environments, employment sites, and office environments. The employee will experience normal office conditions with a well-lighted work area and minor noise from standard office equipment.

Equal Opportunity and Accommodation

Options For All is committed to the full inclusion of individuals with disabilities. If you require a reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please contact Ciara Quinones at cquinones@optionsforall.org.