Business Development Representative

About the role

Ingram Micro is a leading technology company that plays a vital role in the worldwide IT sales channel. We bring products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

Responsibilities

• Drive Platform Adoption & Business Growth
• Serve as a subject matter expert on Ingram Micro's Xvantage platform and value-added solutions.
• Analyze platform data and business insights to identify opportunities for growth, increased engagement, and revenue generation.
• Help reseller partners and vendors maximize platform utilization and business performance.
• Support initiatives focused on customer acquisition, retention, upgrades, renewals, and cross-selling opportunities.
• Business Development & Sales Enablement
• Partner with internal sales teams to identify customer needs and recommend effective technology solutions.
• Support pipeline generation and revenue growth initiatives across assigned customers and vendor portfolios.
• Aid in sales presentations, customer meetings, solution positioning, and proposal development.
• Create sales tools, marketing collateral, and educational content that enable successful customer conversations.
• Customer & Partner Engagement
• Build strong relationships with customers, channel partners, and vendors to understand business challenges and goals.
• Deliver consultative recommendations that align technology solutions with customer objectives.
• Act as a trusted advisor by providing insights, guidance, and support throughout the customer journey.
• Conduct outreach campaigns designed to increase engagement, platform adoption, and sales opportunities.
• Training & Solution Enablement
• Educate customers and partners on product offerings, platform capabilities, and best practices.
• Deliver virtual and in-person training sessions, workshops, and enablement programs.
• Stay current on industry trends, emerging technologies, competitive offerings, and market opportunities.
• Vendor Relationship Management
• Collaborate closely with strategic vendor partners to understand product updates, promotions, programs, and go-to-market initiatives.
• Leverage vendor relationships to create value-driven solutions and growth opportunities for customers.
• Support joint business planning and partner engagement strategies.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 2+ years of experience in business development, sales, sales support, customer success, account management, technology solutions, or a related field.
• Strong communication, presentation, and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced, collaborative environment.
• Self-motivated with a strong sense of ownership, accountability, and results orientation.

Preferred Qualifications

• Experience within the technology, IT distribution, SaaS, cloud, cybersecurity, or technology solutions industry.
• Knowledge of channel sales, partner ecosystems, or vendor management.
• Experience supporting customer acquisition, revenue growth, account expansion, or solution selling initiatives.
• Familiarity with CRM systems, sales enablement tools, and data-driven business development strategies.