Business Development Representative

Brief Description

Who we are: COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.

About the role

The MSP (Managed Service Provider) Business Development Representative is responsible for driving growth by identifying, engaging, and developing relationships with prospective clients in need of IT managed services. This role focuses on generating qualified leads, setting appointments, and fostering new business opportunities to meet sales and revenue targets.

Responsibilities

• Identify and research potential clients within target markets who may benefit from managed IT services.
• Use various methods (cold calls, emails, networking events, social media) to engage potential customers.
• Initiate contact with prospects to understand their IT challenges and business goals.
• Build and maintain a pipeline of qualified leads through consistent follow-up and nurturing strategies.
• Collaborate with technical teams to develop tailored solutions for potential clients.
• Present MSP services, highlighting benefits such as cost savings, improved efficiency, and enhanced security.
• Schedule and coordinate meetings or demonstrations between prospects and senior sales representatives or technical teams.
• Maintain detailed records of prospect interactions in CRM software.
• Stay updated on industry trends, competitor offerings, and emerging technologies in the MSP space.
• Provide feedback to marketing and sales teams to refine strategies and campaigns.
• Meet or exceed individual targets for lead generation, qualified opportunities, and revenue contribution.
• Prepare regular reports on sales activities, pipeline status, and performance metrics.

Qualifications

• Driven, self-motivated, and possess a growth mindset with a strong desire to consistently meet and exceed performance metrics.
• Written and verbal communication skills are essential; must have comfortability conducting conversations via phone and email.
• Highly organized with strong attention to detail.
• Team-first mindset and a collaborative spirit.
• Adapting well to change, and the ability to thrive in a fast-paced, dynamic environment.

Preferred Experience

• 1 year of professional working experience; prior experience in a customer-facing, sales-related role being a significant advantage.
• Familiarity with CRM tools (HubSpot).
• Experience with MSPs and IT infrastructure.

Perks of the Position

• Sandler Sales Training Program
• Uncapped commission structure – Fast track your earnings!
• Comprehensive benefits – Medical, Dental, Vision, Life Insurance & 401k match
• Collaborative Culture
• Career Growth Opportunities (75% of our Regional Sales Directors were promoted from within)