Business Development Representative
About the role
We're looking for a Business Development Specialist who thrives on forging meaningful connections and expanding business horizons. In this role, you'll drive growth by identifying and engaging prospective clients, qualifying leads, and setting appointments for our sales team. Every connection you make will propel our company forward in a dynamic environment where innovation and personal growth are prioritized.
Responsibilities
- Find and research businesses that would benefit from City Wide's janitorial services.
- Make a combination of 40–80 outbound B2B sales calls and emails per day to prospective clients.
- Qualify prospects and schedule appointments for City Wide's outside sales team.
- Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including scheduled calls, updated client records, notes from each call, and appointments set.
- Prepare accurate reports on a daily, weekly, or monthly basis as defined by management.
- Achieve or exceed monthly activity and lead generation metrics to meet revenue targets.
- Send requested City Wide information to prospects, along with thank-you notes and follow-up letters when appropriate.
- Manage monthly email campaigns using our platform.
- Manage and engage social media campaigns using our platform.
- Perform other duties as necessary.
Requirements
- High school diploma (college degree preferred but not required).
- 1–2 years of B2B outbound call center or equivalent experience in prospecting and/or cold calling (highly desirable).
- Highly organized with the ability to follow a systematic sales process.
- Customer service-oriented with highly effective communication skills.
- Detail-oriented and able to work independently.
- Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.).
- Prior experience using CRM systems.
Benefits
- Competitive compensation based on experience.
- Comprehensive benefits package, including medical, dental, and vision coverage.
- 401K with company match.
- Paid time off (PTO).
- Training program and potential career progression into outside sales.
About Us
City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, we are the largest management company in the building maintenance industry, with over 60 years of experience and continued high growth. Our culture supports the company's mission to create a Ripple Effect by positively impacting the people and communities we serve.
Learn more about City Wide at www.gocitywide.com.