Business Development Representative
About the role
We're looking for a Business Development Specialist with the ambition to expand business horizons and the skillset to help close impactful deals. In this role, you'll make B2B outbound sales calls to prospective clients offering janitorial and non-janitorial services, qualify prospects, and schedule appointments for our sales team.
Responsibilities
- Find and research businesses that would benefit from City Wide's services
- Make a combination of 40–80 sales calls and emails per day to prospective clients
- Schedule qualified appointments for City Wide's outside sales team
- Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including scheduled calls, updated client records, notes from each call, and appointments set
- Prepare accurate reports on a daily, weekly, or monthly basis as defined by management
- Achieve or exceed monthly activity and lead generation metrics to meet revenue targets
- Send all requested City Wide information to prospects along with thank-you notes and follow-up letters
- Manage monthly email campaigns using our platform
- Manage and engage social media campaigns using our platform
- Other duties as necessary
Requirements
- High school diploma; college degree preferred but not necessary
- 1–2 years of B2B outbound call center or equivalent experience prospecting and/or cold calling (highly desirable)
- Highly organized, able to follow a systematic method and sales process
- Customer service-oriented with highly effective communication skills
- Detail-oriented and able to work independently
- Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.)
- Prior experience using CRM systems
Skills
- B2B outbound sales and prospecting
- Cold calling and lead qualification
- CRM database management (Microsoft Dynamics)
- Email and social media campaign management
- Report preparation and data analysis
Benefits
- Medical, dental, and vision insurance
- 401K with company match
- Paid time off (PTO)
Pay
Compensation based upon experience.
About the company
City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, we are the largest management company in the building maintenance industry, with over 60 years of experience and continued high growth and profitability. Our culture supports the company's mission to create a Ripple Effect by positively impacting the people and communities we serve.