Business Development Manager - TX

Pafford Medical Services, Inc. is seeking a dynamic, results-oriented Business Development Manager to lead strategic growth initiatives throughout Texas. This executive-level position focuses on identifying, developing, and expanding business opportunities across emergency medical services, mobile healthcare, governmental partnerships, disaster response, critical care transport, and emerging healthcare delivery models.

Responsibilities

• Strategic Business Development
  • Develop and execute comprehensive business development strategies supporting Pafford's long-term growth objectives throughout Texas.
  • Identify, evaluate, and pursue new business opportunities involving:
    • 911 EMS contracts
    • Interfacility transportation
    • Critical care transport
    • Mobile Integrated Healthcare (MIH)
    • Community Paramedicine
    • Hospital-at-Home initiatives
    • Disaster response and emergency management
    • Government and municipal partnerships
  • Conduct detailed market research, competitive analysis, demographic assessments, and financial modeling to support expansion efforts.
  • Develop territory business plans with measurable objectives, timelines, and performance metrics.
• Government & Healthcare Relations
  • Develop and maintain strategic relationships with:
    • Municipal governments
    • County governments
    • Hospital executives
    • Health systems
    • Fire departments
    • EMS agencies
    • Emergency Management organizations
    • Public Health departments
    • Healthcare coalitions
    • State agencies
    • Federal partners
    • Commercial payers
    • Community organizations
  • Serve as Pafford's executive representative during meetings, conferences, industry events, and public presentations.
• Sales & Growth Strategy
  • Develop consultative sales strategies focused on long-term partnerships rather than transactional sales.
  • Generate new opportunities through networking, prospecting, relationship development, and strategic outreach.
  • Lead responses to Requests for Proposals (RFPs), Requests for Information (RFIs), and competitive contract bids.
  • Coordinate contract negotiations alongside executive leadership and legal counsel.
  • Monitor sales pipelines, conversion rates, market trends, and customer satisfaction metrics.
• Operational Collaboration
  • Partner closely with leadership across:
    • Operations
    • Clinical Services
    • Communications Centers
    • Finance
    • Human Resources
    • Fleet Operations
    • Information Technology
    • Compliance
    • Marketing
  • Ensure operational readiness and successful implementation of newly awarded contracts and service expansions.

Requirements

• Required Experience
  • Demonstrated success in sales, business development, or account management, with a record of meeting or exceeding growth objectives.
  • Established relationships within the healthcare and/or EMS community — which may include hospital and health system leadership, fire and EMS agencies, municipal and county officials, emergency management organizations, or public health departments.
  • Working knowledge of EMS operations, healthcare administration, or public safety service delivery.
  • Experience developing proposals and responding to RFPs, RFIs, and competitive contract solicitations.
  • Experience negotiating contracts and cultivating long-term partnerships with government or healthcare entities.
• Preferred Qualifications
  • Prior business development experience within an EMS, ambulance, mobile healthcare, or hospital organization.
  • Existing network of contacts across Texas healthcare, EMS, and governmental markets.
  • Familiarity with Mobile Integrated Healthcare, Community Paramedicine, or Hospital-at-Home service models.
  • Experience with municipal procurement processes and public contract award cycles.
  • Bachelor's degree in business, healthcare administration, public administration, or a related field preferred; equivalent experience will be considered.
  • Current licensure or certification as an EMT or Paramedic preferred.

Skills

• Exceptional relationship-building skills with executive, governmental, and clinical stakeholders.
• Strong written, verbal, and public presentation skills.
• Ability to conduct market research, competitive analysis, and financial modeling to support expansion decisions.
• Self-directed and able to manage a statewide territory with minimal supervision.
• Sound judgment and discretion when representing Pafford to external partners and the public.

Additional Requirements

• Ability to travel up to 60% throughout Texas and surrounding markets.
• Primary working environment will be vehicle travel, healthcare facilities, and offices. Occasional work outside, at community events, etc.
• Valid driver's license and an acceptable driving record.
• Ability to lift and move up to 50 lbs.