Manager, Business Development - Texas

About the role

The Business Development Manager is responsible for driving B2B sales growth and expanding market share by developing strategic relationships with travel agents within an assigned territory. This role involves executing territory management plans, delivering training and marketing support, and promoting brand initiatives through in-person and virtual engagement. The Business Development Manager will work closely with the Sales leadership team, Strategic Partner Division, and Marketing to ensure alignment with corporate objectives and maximize agency performance.

Responsibilities

• Territory Management & Strategic Sales Execution: Design and implement strategies for territory management and business development. Make assigned sales calls per week to travel agency accounts. Conduct sales blitzes to support specific company initiatives.
• Travel Agent Relationship Building & Support: Foster long-term relationships with travel agents to drive sales growth. Maintain frequent contact with RVP/VP North America to ensure territory needs are met. Collaborate with the Strategic Partner Division to manage shared accounts.
• Training & Education: Conduct training sessions and webinars to educate travel agents on Carnival Cruise Line offerings, promotions, and booking processes. Develop and deliver engaging training materials, including presentations, videos, and interactive content. Organize ship inspections, trade shows, pier side overnights, and seminars at sea.
• Marketing & Promotional Strategy: Enhance promotional effectiveness and develop marketing strategies. Provide travel agents with promotional materials and make recommendations to improve agency marketing efforts.
• Data Management & Reporting: Maintain accurate and detailed agency database through Oracle Sales Cloud or current CRM. Complete required reporting of activities and track budgeted tools.
• Budget & Co-op Management: Manage territory budget and co-op marketing needs in alignment with corporate guidelines.

Requirements

• Bachelor's degree in Business, Marketing, or a related field
• 5+ years of proven experience in sales and marketing, preferably within the travel or hospitality industry
• Proven experience in sales, preferably within the travel or hospitality industry
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Excellent communication and presentation skills
• Strong understanding of travel agent distribution channel
• Self-motivated, proactive, and results-oriented

Qualifications

• Experience in travel industry account management or business development
• Ability to adapt strategies to meet territory-specific needs
• Strong analytical skills to analyze performance data and inform decision-making
• Ability to respond to market shifts with agility
• Proactive approach to overcoming obstacles and leveraging insights to optimize sales outcomes
• Leadership through influence, collaboration, and strategic guidance
• Leading training sessions, coordinating cross-functional initiatives with internal teams, and serving as a trusted advisor to travel agents
• Contributing to the broader sales strategy by sharing territory insights and participating in company-wide promotional efforts

Benefits

• Health Benefits: Cost-effective medical, dental, and vision plans
• Employee Assistance Program and other mental health resources
• Company-paid term life insurance and disability coverage
• 401(k) plan with company match
• Employee Stock Purchase plan
• Paid Time Off: Holidays, vacation, and sick time
• On-site fitness center at our Miami campus

Pay

Compensation is commensurate with experience.

Schedule

This position is classified as “remote.” As a remote role, it allows employees to work full-time from their home. It may also require regular travel to Carnival headquarters in Miami, FL for in-office collaboration.