Business Development Manager - Nashville

About the role

The Business Development Manager is responsible for driving B2B sales growth and expanding market share by developing strategic relationships with travel agents within an assigned territory. This role involves executing territory management plans, delivering training and marketing support, and promoting brand initiatives through in-person and virtual engagement. The Business Development Manager will work closely with the Sales leadership team, Strategic Partner Division, and Marketing to ensure alignment with corporate objectives and maximize agency performance.

Responsibilities

• Territory Management & Strategic Sales Execution: Design and implement strategies for territory management and business development. Make assigned sales calls per week to travel agency accounts. Conduct sales browses to support specific company initiatives.
• Travel Agent Relationship Building & Support: Foster long-term relationships with travel agents to drive sales growth. Maintain frequent contact with RVP/VP North America to ensure territory needs are met. Collaborate with the Strategic Partner Division to manage shared accounts.
• Training & Education: Conduct training sessions and webinars to educate travel agents on Carnival Cruise Line offerings, promotions, and booking processes. Develop and deliver engaging training materials, including presentations, videos, and interactive content. Organize ship inspections, trade shows, pier side overnights, and seminars at sea.
• Marketing & Promotional Strategy: Enhance promotional effectiveness and develop marketing strategies. Provide travel agents with promotional materials and make recommendations to improve agency marketing efforts.
• Data Management & Reporting: Maintain accurate and detailed agency database through Oracle Sales Cloud or current CRM. Complete required reporting of activities and track budgeted tools.
• Budget & Co-op Management: Manage territory budget and co-op marketing needs in alignment with corporate guidelines.

Requirements

• Bachelor's degree in Business, Marketing, or a related field
• 5+ years of proven experience in sales and marketing, preferably within the travel or hospitality industry
• Proven experience in sales, preferably within the travel or hospitality industry
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Excellent communication and presentation skills
• Strong understanding of travel agent distribution channel
• Self-motivated, proactive, and results-oriented

Qualifications

• Travel: 25-50%
• Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
• Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.

Benefits

• Health Benefits: Cost-effective medical, dental and vision plans, Employee Assistance Program, and mental health resources, company paid term life insurance and disability coverage.
• Financial Benefits: 401(k) plan that includes a company match, Employee Stock Purchase plan.
• Paid Time Off: Holidays, Vacation Time, Sick Time.
• Other Benefits: Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends, personal and professional learning and development resources including tuition reimbursement, on-site Fitness center.

Schedule

This position is classified as “remote.” As a remote role, it allows employees to work full-time from their home. It may also require regular travel to Carnival headquarters in Miami, FL for in-office collaboration.

Pay

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.