Brand Advocate Position in Rochester, Minnesota

About the Role

Cellairis is seeking a self-motivated Brand Advocate to join our team in Rochester, Minnesota. This highly visible, fast-paced, and competitive retail role is perfect for someone who is athletic, highly energetic, and in excellent physical condition. The Brand Advocate will perform customer conversion sales at the Cellairis walk-by entry doors, enticing customers with free products to drive them to our store and ultimately commit to a purchase.

Responsibilities

• Use AIDA model (attention, interest, desire, action) based scripts to engage walk-by customers and drive them to the Cellairis counter.
• Persuade and encourage customers to show their broken phones, receive repair quotes, and join our mailing list by offering free products.
• Make customers aware of special offers and entice them to visit our store.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Ability to provide genuine customer service and develop relationships with clients.
• Stand for long periods of time and lift up to 25 lbs.
• Own reliable transportation and a valid driver's license.
• Professional appearance.

Qualifications

• Retail experience recommended but not required (1-3 years in a retail sales environment preferred).
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Skills

• Outgoing and approachable.
• Persuasive personality with proven sales skills.
• Determined, self-motivated, and results-oriented.
• Persistent in nature with the ability to turn objections into leads.

Core Competencies

• Drive and Urgency: Tremendous energy and initiative to drive customers to the store and generate sales.
• Attitude: Positive and open attitude that positively affects team members.
• Genuine Customer Service: Genuine concern for customers and thorough knowledge of the Customer Service Guide.

This job description is not necessarily an exhaustive list of all requirements or working conditions associated with this job. Cellairis reserves the right to revise the job or require different tasks when circumstances warrant. Candidates are subject to a Reference Check, Background Check, Credit Check, Drug Screen, Skills Assessment, Personality Assessment, and Language Proficiency Testing.