Brand Advocate Position in Rochester Hills, Michigan

Rochester Hills, Michigan

About the Role

Cellairis is looking for self-motivated individuals to serve as Brand Advocates in a highly visible, fast-paced, and competitive retail environment. This role involves performing customer conversion sales at the store entrance by enticing walk-by customers with free products to drive them into the store and ultimately commit to a purchase. You will use the AIDA model (attention, interest, desire, action) based scripts to persuade customers to visit the Cellairis counter, show their broken phone, receive a repair quote, or join the mailing list.

Responsibilities

• Engage walk-by customers using scripts to drive them into the store.
• Entice customers with free products to encourage store visits and potential purchases.
• Persuade customers to show their broken phones, receive repair quotes, or join the mailing list.
• Use the AIDA model (attention, interest, desire, action) to convert customer interactions into sales opportunities.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop relationships with clients.
• Ability to stand for long periods of time and lift 25 lbs.
• Own reliable transportation and a valid Driver’s License.
• Professional appearance.
• Cognizant of spending time with the right prospective customers.

Qualifications

• Retail experience recommended but not required: 1-3 years in a retail sales environment.
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Core Competencies

• Outgoing and approachable.
• Persuasive personality with proven sales skills.
• Determined, self-motivated, and results-oriented.
• Persistent in nature with the ability to turn objections into leads.
• Drive and urgency to generate sales and capitalize on opportunities.
• Positive and open attitude, always receptive to coaching.
• Genuine concern for customers and mastery of the Customer Service Guide.

Physical Requirements

• Ability to stand for long periods of time.
• Ability to lift 25 lbs.

Disclosure

Candidates must have their own (not public) means of transportation and a manageable commute. Cellairis reserves the right to determine acceptable commute distances. All candidates are subject to reference checks, background checks, credit checks, drug screens, skills assessments, personality assessments, and language proficiency testing. This is a smoke-free work environment.