Brand Advocate Position in Chattanooga, Tennessee

Location: Chattanooga, Tennessee

About the Role

Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role. As a Brand Advocate, you will perform customer conversion sales at the Cellairis walk-by entry doors. Your role involves enticing walk-by customers with free products to encourage them to visit the store and commit to a purchase. You will use the AIDA model (attention, interest, desire, action) based scripts to drive customers to the Cellairis counter. You will persuade customers to show their broken phones, receive a repair quote, or join our mailing list by offering free products.

Responsibilities

• Engage walk-by customers using scripts to attract their attention and interest.
• Encourage customers to visit the Cellairis store by offering free products.
• Persuade customers to show broken phones, receive repair quotes, or join the mailing list.
• Drive customers to commit to a purchase using the AIDA sales model.

Core Competencies

• Outgoing and approachable
• Persuasive personality
• Proven sales skills
• Determined and self-motivated
• Results-oriented
• Persistent in nature
• Ability to turn objections into leads

Required Attitude/Personality

• Drive and Urgency: Has tremendous energy and initiative to drive customers to the store and generate sales. Able to memorize scripts and use them naturally and with high energy. Can recognize and capitalize on sales opportunities.
• Attitude: Always has a positive and open attitude that positively affects team members. Open to coaching and new techniques. Never appears discouraged and is always moving forward.
• Genuine Customer Service: Has genuine concern about customers and knows the Customer Service Guide front to back.

Requirements

• Excellent communication skills, highly energetic, and approachable
• Ability to provide genuine customer service and develop relationships with clients
• Stand for long periods of time
• Lift 25 lbs
• Own reliable transportation and valid Driver’s License
• Professional appearance

Qualifications

• Retail experience recommended but not required: 1-3 years in a retail sales environment
• Proven ability to meet and exceed sales goals
• Sampling selling experience is a plus

Physical Skill Requirements

• Stand for long periods of time
• Lift 25 lbs

Disclosure

Candidates are required to have their own (not public) means of transportation and must have a manageable commute. Cellairis reserves the right to determine an acceptable and non-acceptable commute distance. All candidates are subject to a reference check, background check, credit check, drug screen, skills assessment, personality assessment, and language proficiency testing.