Brand Advocate Position in Memphis, Tennessee

Location: Memphis, Tennessee

About the Role

Cellairis is looking for self-motivated Brand Advocates to perform customer conversion sales at store entry doors. This highly visible, fast-paced, and competitive retail role involves enticing walk-by customers with free products to drive them into the store and commit to a purchase. You will use the AIDA model (attention, interest, desire, action) based scripts to persuade customers to visit the Cellairis counter, show their broken phone, receive a repair quote, or join our mailing list. The role is perfect for someone who is athletic, highly energetic, and in excellent physical condition.

Core Competencies

• Outgoing and approachable
• Persuasive personality
• Proven sales skills
• Determined and self-motivated
• Results-oriented
• Persistent in nature
• Ability to turn objections into leads

Required Attitude & Personality

• Drive and Urgency: Has tremendous energy and initiative to drive customers to the store and generate sales. Able to memorize scripts and use them naturally and with high energy. Can recognize and capitalize on an extremely high percentage of sales opportunities.
• Attitude: Always has a positive and open attitude that positively affects team members. Open to coaching and new techniques. Never appears discouraged and is always moving forward.
• Genuine Customer Service: Has genuine concern for customers and knows the Customer Service Guide front to back.

Responsibilities

• Perform customer conversion sales at the Cellairis walk-by entry doors.
• Entice walk-by customers with free products to encourage them to visit the store and make a purchase.
• Use AIDA model-based scripts to guide customers to the Cellairis counter.
• Persuade customers to show their broken phone, receive a repair quote, or join the mailing list by offering free products.
• Ensure customers are aware of special offers and drive them to the store to participate in terms for receiving free goods or services.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop relationships with clients.
• Ability to stand for long periods of time.
• Ability to lift 25 lbs.
• Own reliable transportation and a valid Driver’s License.
• Professional appearance.
• Cognizant of spending time with the right prospective customers.

Qualifications

• Retail experience recommended but not required.
• 1-3 years in a retail sales environment.
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Disclosure

Candidates are required to have their own (not public) means of transportation and must have a manageable commute. Cellairis reserves the right to determine an acceptable and non-acceptable commute distance. All candidates are subject to a reference check, background check, credit check, drug screen, skills assessment, personality assessment, and language proficiency testing. We are a smoke-free work environment and strive to employ non-smokers.