Brand Advocate Position in Nashville, Tennessee

Location: Nashville, Tennessee

About the Role

Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role. Perform customer conversion sales at the Cellairis walk-by entry doors by enticing each walk-by customer with free products to encourage them to visit the store and commit to a purchase. You will use AIDA model (attention, interest, desire, action) based scripts to drive customers to the Cellairis counter. Your goal is to persuade customers to show their broken phone, receive a repair quote, or join our mailing list by offering free products.

Responsibilities

• Engage walk-by customers using scripts to generate interest and drive them to the store.
• Entice customers with free products to encourage store visits and potential purchases.
• Persuade customers to show broken phones, receive repair quotes, or join the mailing list.
• Turn objections into sales opportunities and capitalize on high-percentage sales leads.
• Memorize and naturally deliver scripts with high energy.

Core Competencies

• Outgoing and approachable
• Persuasive personality
• Proven sales skills
• Determined and self-motivated
• Results-oriented
• Persistent in nature
• Ability to turn objections into leads

Required Attitude & Personality

• Drive and Urgency: Has tremendous energy and initiative to drive customers to the store and generate sales. Recognizes and capitalizes on sales opportunities.
• Attitude: Always positive and open, positively affecting team members. Open to coaching and new techniques, never discouraged, and always moving forward.
• Genuine Customer Service: Shows genuine concern for customers and knows the Customer Service Guide thoroughly.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Ability to develop genuine customer relationships.
• Physical ability to stand for long periods and lift 25 lbs.
• Own reliable transportation and a valid Driver’s License.
• Professional appearance.
• Manageable commute (Cellairis reserves the right to determine acceptable distance).

Qualifications

• Retail experience recommended but not required (1-3 years in a retail sales environment preferred).
• Proven ability to meet and exceed sales goals.
• Sampling or selling experience is a plus.

Skills

• Highly visible, fast-paced, and competitive retail sales.
• Ability to turn failures into positive actions and successes into future examples.
• Ideal for someone who is athletic, highly energetic, and in excellent physical condition.

Disclosure

Candidates must have their own (non-public) means of transportation. All candidates are subject to reference checks, background checks, credit checks, drug screening, skills assessments, personality assessments, and language proficiency testing. We are a smoke-free work environment and prefer to employ non-smokers.