Brand Advocate Position in Canton, Ohio

Location: Canton, Ohio

About the Role

Cellairis is looking for self-motivated individuals to serve as Brand Advocates in a highly visible, fast-paced, and competitive retail role. This position involves performing customer conversion sales at the store entry doors by enticing walk-by customers with free products to encourage them to visit the store and make a purchase. You will use the AIDA model (attention, interest, desire, action) based scripts to drive customers to the Cellairis counter, persuade them to show their broken phone, receive a repair quote, or join the mailing list.

Core Competencies

• Outgoing and approachable
• Persuasive personality
• Proven sales skills
• Determined and self-motivated
• Results-oriented
• Persistent in nature
• Ability to turn objections into leads

Required Attitude & Personality

• Drive and Urgency: Has tremendous energy and initiative to drive customers to the store and generate sales. Able to memorize scripts and use them naturally and with high energy. Can recognize and capitalize on an extremely high percentage of sales opportunities.
• Attitude: Always has a positive and open attitude, positively affecting team members. Open to coaching and new techniques. Never appears discouraged and is always moving forward.
• Genuine Customer Service: Has genuine concern about customers and knows the Customer Service Guide front to back.

Responsibilities

• Perform customer conversion sales at the Cellairis walk-by entry doors.
• Entice walk-by customers with free products to encourage store visits and purchases.
• Use AIDA model-based scripts to guide customers to the Cellairis counter.
• Persuade customers to show broken phones, receive repair quotes, or join the mailing list.
• Ensure customers are aware of special offers and drive them to the store.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop client relationships.
• Ability to stand for long periods of time and lift 25 lbs.
• Own reliable transportation and a valid driver’s license.
• Professional appearance.

Qualifications

• Retail experience recommended but not required: 1-3 years in a retail sales environment.
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Disclosure

Candidates must have their own (not public) means of transportation and a manageable commute. Cellairis reserves the right to determine acceptable commute distances. This job description may not cover all requirements or working conditions. The company reserves the right to revise the job as needed.

All candidates are subject to reference checks, background checks, credit checks, drug screens, skills assessments, personality assessments, and language proficiency testing. We are a smoke-free work environment and prefer to employ non-smokers.