Branch Billing Supervisor

Key Responsibilities

• Manage, lead, and support a team of branch billing coordinators on a day-to-day basis ensuring timely and accurate billing/invoicing.
• Organize, assign, delegate, and coordinate the billing team workload to ensure accuracy while meeting objectives and deadlines.
• Monitor reports and perform internal audits to validate billing accuracy and completeness. Provide real time feedback to team members as needed.
• Monitor credit/rebill percentages and work with team to identify root causes. Partner with branch location to reduce non-response time for credit disputes from the customer.
• Continuously work with billing manager to improve billing policies, procedures and guidelines based on analysis of root cause and corrective actions for billing issues.
• Partner with billing manager, and IT improve systems tools and/or suggest upgrades that will automate and/or streamline the billing process.
• Cross-train within the team and ensure documentation is saved in a central location.
• Organize and facilitate monthly team meetings.
• Participate and/or lead projects as assigned.

Minimum Qualifications

• Bachelor’s or Associate’s Level degree in Accounting, Finance or related field.
• Strong leadership skills, high level integrity, confidentiality, and work ethic.
• Expert proficiency with MS Office and specifically, Excel; knowledge of ERP platforms (Oracle preferred), Salesforce, experience in data analysis.
• Attention to detail and organization skills, and results oriented.
• Ability to work independently in a challenging and dynamic environment.
• Highly analytical with an aptitude to think critically.

Benefits

• Vacation and Sick Time (PTO) as well as Paid Holidays
• Health & Dental Insurance
• Vision Insurance
• 401(k) Plan
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account
• Industry-leading Training and Development

Pay

Salary

Schedule

N/A